Everyone has relationships at work, whether friendly, adversarial, romantic, or just business. In this session we will talk about how to lead your employees through these relationships that affect the workplace.
We all have them, the toxic employee. They are the ones who make everyone else hate to come to work. In this session we will discuss dealing with those employees while maintaining your sanity.
You have a "manual" and employees who change those rules to suit themselves. Learn from leaders how to handle those "out of the box" situations.
We discuss the various ways of interviewing to get the right fit for your agency, and what you need to do afterward to retain the right employee.
You got that promotion you were wanting, now what do you do? Let's look at what you need to do to succeed in that new job, and go from being a good leader to a GREAT leader.
In part one of our PSAP Leadership Series, we will learn what leadership is, why we need leadership skills, which ones we already have, and which skills we need the most.
As a telecommunicator or Director, you can educate about 9-1-1. Learn how to provide the right public education for the hat you're wearing.
Is fire dispatching is your second language? We'll go over fire dispatching equipment and terms so you can provide the best dispatch service.
What is there to do after dispatching and how do you accomplish that? Join us for this round table discussion about navigating career changes in 9-1-1.
You plan for disasters and other critical incidents. You write procedures so that everyone is on the same page. But have you thought of everything?
