You say you don’t want to be a dispatcher for the rest of your life so you start looking for a “real job”. But what if that real job is in 9-1-1? What is there to do after dispatching and how do you accomplish that? Join us for this round table discussion about navigating career changes in 9-1-1. You will hear stories and tips from some of the industry experts on how they navigated from dispatching to great careers in the private sector.
After 36 years as a public safety communications professional, Beth English is a believer in PSAP QA. She has seen firsthand, the positive effects QA can have on an agency, both internally and externally. Beth has been a popular trainer, presenting at state and national telecommunicator training conferences on topics that have included contingency planning, public education, employee recognition, in addition to productive and constructive criticism. She earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and served as President of the Texas Chapter of the National Emergency Number Association (NENA). During her time with us at Commercial Electronics, Beth wore multiple hats including developing this webinar training series geared toward public safety telecommunicator professionals which we continue to make available.
