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    • V2 – Interview Room Recording
    • HigherGround Capture911 – Interaction Recording
    • HigherGround Live911 – Real-Time 911 Call Monitoring
    • Carbyne c-Live – NG 9-1-1 Incident Connectivity
    • Atmos by Call Cabinet – Cloud Call Recording
    • CEQIP – Quality Assurance
    • CESKOPE – Training
    • Genesis PULSE – CAD Enhancement
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Solutions
V2 Shield Interview Recording Software

V2 Recording

With V2’s user-friendly interface, focus on your interviews while digitally recording in HD. Retrieve recordings from secure Evidence Locker for fast reproduction and/or annotation. Robust recording management system has options for multiple room recording, Remote Start Stop and mobile.

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HigherGround Call Recording Software

Capture911 by HigherGround

Reliably record Audio, Screen, IP & Text-to-911 with industry leader HigherGround’s ECC solution, Capture911. Easy to use plus NG911 and P25 capable. Feature rich with rapid retrievable and playback, metadata collection, redaction, virtual recording, and QA module.

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HigherGround Live911 Logo

Live911 by HigherGround

With Live911 from HigherGround, monitor in real time the geo-location and live audio of incoming 9-1-1 emergency calls. Provide First Responders with more information to enhance decision making, respond faster, and to de-escalate dangerous situations which save more lives.

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Commercial Electronic Quality Improvement Program

CEQIP

Find out what’s really happening on 9-1-1 calls with evidence-based Quality Assurance. Our team of Quality Assurance Experts (QAEs) are certified Public Safety Communication professionals who provide policy consulting, 3rd party QA, and agency-specific reports for coaching, training and analysis.

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Carbyne Logo

c-Live by CARBYNE

Easily add NG9-1-1 functionality to your PSAP’s legacy systems with c-Live, Carbyne’s high-availability plugin. Immediately enhance telecommunicator and first responder’s on-the-scene knowledge with Pinpoint Location, Live Video Streaming and Chat to 911 functionality. No integration needed. No citizen app required.

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Atmos Call Center Cloud Recording

Atmos by CallCabinet

Without sacrificing affordability, Atmos delivers flexible and scalable call compliance, data security, dispute resolution, deep learning AI analytics, agent scoring, and PCI redaction to organizations of all sizes that need to record calls for staff training, dispute resolution, compliance or security.

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CESKOPE Higher Ground Training

CESKOPE

When your goal is to achieve optimal results, CESKOPE, our CE solutions training program, provides opportunities to not only expand basic skill mastery but also build in-depth knowledge and proficiency with post-install training, webinars and Flexible Group Training.

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Genesis Pulse Waze Commercial Electronics

Genesis PULSE

Simplify the job of dispatching and selecting the fastest resource with PULSE’s CAD enhancement. Consolidate disparate systems into a visually intuitive display to integrate multiple CADS, track devices, ease the process of CAD migrations and more.

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Commercial Electronics Logo Voice Recording Retina
At Commercial Electronics, we enable our customers nationwide to better serve their communities and clients with solutions that provide actionable intelligence to accelerate decision making and response times. We feature customizable solutions for call recording, data capture, quality assurance, interview recording, interoperability and enhanced CAD. Our Customer Service Team provides installation, training and 24/7/365 proactive support.

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Commercial Electronics
(210) 736-3119
[email protected]

Support

If you need support for any product you’ve purchased, please contact us.

(210) 736-3119, Option 7

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