It's inevitable. A call will go wrong and your agency will suddenly be in the spotlight. So, how will you protect your agency?
NG9-1-1 is taking PSAPs to the next level of modern communications. Text, video, data, GIS, and more can be received, captured and shared in real time.
To build sustainability and continuity across the centers, ANC chose V2 Advocate Interview Room Recording for Child Advocacy Centers (V2) as their solution.
9-1-1 telecommunicators are resilient by nature! But without careful attention and regular check-ins, the challenges of the job can overwhelm even the most psychologically hardy.
Have you ever wondered how 9-1-1 works? Or what all the fields mean in the ANI/ALI display? Or even what ANI/ALI is? Find out how the magic happens.
Gain insights on how clearly seeing the "big picture" can help you clarify and navigate the complexities of your public education program.
Gain an understanding of this incident from the dispatch center’s perspective including pre-planning, lessons learned and moving forward after the incident.
You’ve started your quality assurance program. You’ve been listening to calls and radio traffic. What will you discover that you didn’t know?
The TX TERT state coordinator will review lessons learned from the deployments and steps taken following previous deployments.
From Punching Bag to Telecommunicator: Training Mistakes to Avoid When Developing Your BEST Co-worker
Another trainee bit the dust, which means you’re still [...]