Blog

As a telecommunicator or Director, you can educate about 9-1-1. Learn how to provide the right public education for the hat you're wearing.

Is fire dispatching is your second language? We'll go over fire dispatching equipment and terms so you can provide the best dispatch service.

What is there to do after dispatching and how do you accomplish that? Join us for this round table discussion about navigating career changes in 9-1-1.

You plan for disasters and other critical incidents. You write procedures so that everyone is on the same page. But have you thought of everything?

Can you still manage employees without violating the rules of Cancel Culture? Let's talk about those new rules and what this new cultural movement is doing to your ability to do your job.

What can you do to recognize and show appreciation for employees? Basically, start a culture of “Knock Your Socks Off” appreciation.