How do we handle the extra information of modern 9-1-1 calls while keeping up with QA Standards? Here are ten reasons for outsourcing your QA.
You’ve started your quality assurance program. You’ve been listening to calls and radio traffic. What will you discover that you didn’t know?
Don’t let your agency be compromised. You might be missing a link in your quality assurance. Read more to find overlooked areas and what to do about it.