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In 2017, Hurricane Harvey devasted three geographical areas of Texas. Following the events of Harvey, TX TERT deployed over 40 9-1-1 Telecommunicators on nine teams to five different agencies. TX TERT State Coordinator, Jason Smith, ENP,  will review lessons learned from the deployments and steps taken following previous deployments to ensure the program will be ready to accommodate future TERT requests.

Meet our presenter

Along with being, TX TERT State Coordinator, Jason Smith, ENP, is the 9-1-1 Operations Supervisor for the North Central Texas Regional Emergency Communications District. Jason has 20 years of service in public safety communications and holds his Master Telecommunicator Certificate. Jason has been an active TX TERT member since 2007. He was associated with the first TERT deployment following Hurricane Ike and served as the communications liaison during the Hurricane Isaac deployment. Jason was appointed to the TX TERT state coordinator position in May 2017 and was responsible for organizing and deploying the nine TERT teams following Hurricane Harvey. Jason has had the opportunity to travel around Texas and the nation to present on various TERT-related topics and is a strong supporter of the TERT initiative.

<p>https://meeting.zoho.com/meeting/register?sessionId=1073787797</p> <p>In 2017, Hurricane Harvey devasted three geographical areas of Texas. Following the events of Harvey, TX TERT deployed over 40 9-1-1 Telecommunicators on nine teams to five different agencies. TX TERT State Coordinator, Jason Smith, ENP,  will review lessons learned from the deployments and steps taken following previous deployments to ensure the program will be ready to accommodate future TERT requests.</p> <p><strong>Meet our presenter</strong></p> <p>Along with being, TX TERT State Coordinator, Jason Smith, ENP, is the 9-1-1 Operations Supervisor for the North Central Texas Regional Emergency Communications District. Jason has 20 years of service in public safety communications and holds his Master Telecommunicator Certificate. Jason has been an active TX TERT member since 2007. He was associated with the first TERT deployment following Hurricane Ike and served as the communications liaison during the Hurricane Isaac deployment. Jason was appointed to the TX TERT state coordinator position in May 2017 and was responsible for organizing and deploying the nine TERT teams following Hurricane Harvey. Jason has had the opportunity to travel around Texas and the nation to present on various TERT-related topics and is a strong supporter of the TERT initiative.</p>
Presented by Beth English, ENP, Trainer, Commercial Electronics
After 36 years as a public safety communications professional, Beth English is a believer in PSAP QA. She has seen firsthand, the positive effects QA can have on an agency, both internally and externally. Beth has been a popular trainer, presenting at state and national telecommunicator training conferences on topics that have included contingency planning, public education, employee recognition, in addition to productive and constructive criticism. She earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and served as President of the Texas Chapter of the National Emergency Number Association (NENA). During her time with us at Commercial Electronics, Beth wore multiple hats including developing this webinar training series geared toward public safety telecommunicator professionals which we continue to make available.

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