• 5 Reasons Why I Love My Job as a Telecommunicator

    Published On: April 24th, 2020Categories: News

    Beth English, a former telecommunicator and still one at heart, shares 5 reasons why she will always love being a 9-1-1 telecommunicator.

  • Understanding Device Location

    Published On: April 2nd, 2020Categories: Webinars

    Learn how emergency event location is determined using network and cell-phone device location. We'll contrast the methods used by Apple, Google, and AML.

  • How Technology can Help in Dealing with the CoronaVirus

    Published On: March 19th, 2020Categories: Webinars

    See how ECCs can monitor the Coronavirus through technology. Join us for an indepth look at Carbyne and its C-Live Universe Platform. Carbyne is currently offering free access to this NG9-1-1 technology that can help you and your agency right now during this pandemic.

  • Radio 101: What Telecomunicators Need to Know About Land Mobile Radio (LMR)

    Published On: March 5th, 2020Categories: Webinars

    Learn about the history of LMR, the basic network configurations and the important role APCO has played in the evolution of LMR.

  • 10 Benefits of Outsourced QA

    Published On: February 25th, 2020Categories: Quality Assurance

    How do we handle the extra information of modern 9-1-1 calls while keeping up with QA Standards? Here are ten reasons for outsourcing your QA.

  • Drones and 9-1-1: Are You Ready for THIS?

    Published On: February 4th, 2020Categories: Webinars

    Drones have been the must have toy for the "big boys", but they aren't just toys any more. Join this session to learn about how drones are being used by public safety, and also what actions you should take if you receive a 9-1-1 call about a drone being used for possible illegal activity.

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