9-1-1 Technology for Non-Engineers: How the Magic Happens
November 6, 2019 @ 12:00 pm - 1:00 pm CST
Have you ever wondered how 9-1-1 works? Or wondered what all the fields mean in the ANI/ALI display? Or even what ANI/ALI is? Join us for a very basic introduction to 9-1-1 technology, taught by a non-engineer for non-engineers. This class is for new employees and those who aren’t new but want to understand how the magic happens.
Public Safety Education Series
Click the button below to register for this session. Register
About Beth English, ENP:
After 31 years as a public safety communications professional, Beth English is a believer in PSAP QA. She has seen firsthand, the positive effects QA can have on an agency, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning, public education, employee recognition, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics, Beth oversees the QA program, CEQIP and provides HighGround Training.
About this series:
This series is presented by Commercial Electronics to share educational presentations on topics relevant to Public Safety Communications. At Commercial Electronics, we are committed to providing NG-9-1-1 Public Safety recording and data capture solutions that meet the requirements of today’s PSAPs.
<p><img class="aligncenter wp-image-2130 size-large" src="https://comelectronics.com/wp-content/uploads/2019/10/9-1-1-for-non-engineers-commercial-electronics-1024x576.jpg" alt="9-1-1 for Non-Engineers" width="400" height="225" /></p>
<p>Have you ever wondered how 9-1-1 works? Or wondered what all the fields mean in the ANI/ALI display? Or even what ANI/ALI is? Join us for a very basic introduction to 9-1-1 technology, taught by a non-engineer for non-engineers. This class is for new employees and those who aren’t new but want to understand how the magic happens.</p>
<p><strong>Public Safety Education Series</strong></p>
<p>https://meeting.zoho.com/meeting/register?sessionId=1026072260</p>
<p><strong>About Beth English, ENP:</strong></p>
<div>
<p>After 31 years as a public safety communications professional, Beth English is a believer in PSAP QA. She has seen firsthand, the positive effects QA can have on an agency, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning, public education, employee recognition, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics, Beth oversees the QA program, CEQIP and provides HighGround Training.</p>
<p><strong>About this series:</strong></p>
</div>
<div>This series is presented by Commercial Electronics to share educational presentations on topics relevant to Public Safety Communications. At Commercial Electronics, we are committed to providing NG-9-1-1 Public Safety recording and data capture solutions that meet the requirements of today’s PSAPs.</div>
<p> </p>
Presented by Beth English, ENP, Trainer, Commercial Electronics
After 36 years as a public safety communications professional, Beth English is a believer in PSAP QA. She has seen firsthand, the positive effects QA can have on an agency, both internally and externally. Beth has been a popular trainer, presenting at state and national telecommunicator training conferences on topics that have included contingency planning, public education, employee recognition, in addition to productive and constructive criticism. She earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and served as President of the Texas Chapter of the National Emergency Number Association (NENA). During her time with us at Commercial Electronics, Beth wore multiple hats including developing this webinar training series geared toward public safety telecommunicator professionals which we continue to make available.
