When seconds count and a call-taker’s or dispatcher’s response can mean the difference between life and death, PSAPs need to know that their telecommunicators are optimally trained and prepared. PSAP managers need evidence-based assurance that their centers are always operating according to desired standards. Commercial Electronics Quality Improvement Program (CEQIP) provides all that and more.
Commercial Electronics (CE) has an ongoing commitment to supporting public safety telecommunicators by providing PSAPs with reliable, cost-effective solutions. Our approach to QA/QI combines powerful technology with experienced professional guidance.