Commercial Electronics

HigherGround Basic Training - Canceled
2021-02-17 10:00 - 11:00 (America/Chicago)
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000110030&zaid=10010108523&utm_st_source=embed&header=true

Implicit Bias: Ripping the Blinders Off
2021-03-03 12:00 - 13:00
Everyone has biases, however, not everyone is aware of it. This is what is known as unconscious or implicit bias. Being unaware of having a bias makes it harder to combat it and having an unconscious bias in the workplace can derail your career before you get started.

Presented by Beth English, ENP, Trainer, Commercial Electronics
After 31 years as a public safety communications professional, Beth English is a believer in PSAP QA. She has seen firsthand, the positive effects QA can have on an agency, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning, public education, employee recognition, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics, Beth oversees the QA program, CEQIP and provides HighGround Training.

Everyone has biases, however, not everyone is aware of it. This is what is known as unconscious or implicit bias. Being unaware of having a bias makes it harder to combat it and having an unconscious bias in the workplace can derail your career before you get started.

Presented by Beth English, ENP, Trainer, Commercial Electronics

After 31 years as a public safety communications professional, Beth English is a believer in PSAP QA. She has seen firsthand, the positive effects QA can have on an agency, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning, public education, employee recognition, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics, Beth oversees the QA program, CEQIP and provides HighGround Training.

HigherGround V9 Basic Training
2021-03-09 10:00 - 11:00
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211011&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Basic Training
2021-03-10 16:00 - 17:00
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires.
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211003&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Manage Training
2021-03-16 14:00 - 15:00
You have learned the basics of the HigherGround recording system, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings.
You have learned the basics of the HigherGround recording system, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211018&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Manage Training
2021-03-17 15:00 - 16:00
You have learned the basics of the HigherGround recording system, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings.
You have learned the basics of the HigherGround recording system, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211026&zaid=10010108523&utm_st_source=embed&header=true

37th International Symposium on Child Abuse Conference
2021-03-22 - 2021-03-25

TX Police Chiefs Association 62nd Annual Conference
2021-03-30 - 2021-03-31
Booth #: 447 Fort Worth Convention Center Fort Worth, TX Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Booth #: 447 Fort Worth Convention Center Fort Worth, TX Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Constructive Criticism: Because Morale Doesn't Improve with Beatings
2021-04-07 12:00 - 13:00
We are all very good at providing criticism to others, whether they want it or not, but how do we provide criticism that makes others want to take note and do better? Join us for this session and learn how to provide constructive criticism that will make your employees or trainees want to G.R.I.P.E.
We are all very good at providing criticism to others, whether they want it or not, but how do we provide criticism that makes others want to take note and do better? Join us for this session and learn how to provide constructive criticism that will make your employees or trainees want to G.R.I.P.E. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000217040&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Basic Training
2021-04-08 11:00 - 12:00
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211034&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Basic Training
2021-04-08 14:00 - 15:00
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch, Staff, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211043&zaid=10010108523&utm_st_source=embed&header=true

DATAMARK Virtual Conference
2021-04-13 - 2021-04-15
Conference Sponsor – supporting public safety communications professionals with virtual training.

Conference Sponsor – supporting public safety communications professionals with virtual training.

HigherGround Advanced Training: Customizing Reports for Your Center
2021-04-13 13:00 - 14:00
In this lesson, we will learn how to customize reports for agents, times, stations, departments, and divisions, and prioritize them based on what is important to your center’s goals.
In this lesson, we will learn how to customize reports for agents, times, stations, departments, and divisions, and prioritize them based on what is important to your center’s goals. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211051&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Advanced Training: Customizing Reports for Your Center
2021-04-13 15:00 - 16:00
In this lesson, we will learn how to customize reports in V9 for agents, times, stations, departments, and divisions, and prioritize them based on what is important to your center’s goals.
In this lesson, we will learn how to customize reports in V9 for agents, times, stations, departments, and divisions, and prioritize them based on what is important to your center’s goals. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000217023&zaid=10010108523&utm_st_source=embed&header=true

HGACBuy Virtual Open House
2021-04-19
Featuring HigherGround NG911 Voice Recording System and Third Party QA.

Featuring HigherGround NG911 Voice Recording System and Third Party QA.

Idaho Public Safety and Security Information System (ILETS) 34th Annual User Conference
2021-04-26 - 2021-04-28
Conference Sponsor The Riverside Hotel 2900 Chinden Boulevard Boise, Idaho Exhibit Times: Tuesday, April 27: 8:00 am – 5:00 pm Wednesday, April 28: 8:00 am – 5:30 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and HigherGround NG911 Voice Recording System

Conference Sponsor The Riverside Hotel 2900 Chinden Boulevard Boise, Idaho Exhibit Times: Tuesday, April 27: 8:00 am – 5:00 pm Wednesday, April 28: 8:00 am – 5:30 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and HigherGround NG911 Voice Recording System

Missouri Police Chiefs Conference
2021-05-02 - 2021-05-04
Margaritaville Lake Resort 494 Tan-Tar-A Drive Osage Beach, Missouri 65065 Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Margaritaville Lake Resort 494 Tan-Tar-A Drive Osage Beach, Missouri 65065 Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Oregon Association Chiefs of Police Conference (OACP Annual Tradeshow)
2021-05-12 - 2021-05-13
Booth #: 46 Riverhouse on the Deschutes Riverhouse Convention Center 2850 NW Rippling River Court Bend, Oregon 97701 Exhibit Hours: Wednesday, May 12: 1:00 pm – 2:00 pm Wednesday, May 12: 4:00 pm – 6:00 pm Thursday, May 13: 8:30 am – 10:00 am Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Booth #: 46 Riverhouse on the Deschutes Riverhouse Convention Center 2850 NW Rippling River Court Bend, Oregon 97701 Exhibit Hours: Wednesday, May 12: 1:00 pm – 2:00 pm Wednesday, May 12: 4:00 pm – 6:00 pm Thursday, May 13: 8:30 am – 10:00 am Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Complacency: The Silent Killer of ECCs
2021-06-02 12:00 - 13:00
There are many things that can go wrong in a communications center, from mistakes in entering an address to failure to properly document unacceptable behavior. One of the biggest causes of these issues is complacency. Employees and supervisors get comfortable and put it on “auto-pilot” leading to crashes that cost lives and jobs. Join us to learn why we get complacent, what can happen when we do, and how to conquer complacency. ”>
There are many things that can go wrong in a communications center, from mistakes in entering an address to failure to properly document unacceptable behavior. One of the biggest causes of these issues is complacency. Employees and supervisors get comfortable and put it on “auto-pilot” leading to crashes that cost lives and jobs. Join us to learn why we get complacent, what can happen when we do, and how to conquer complacency. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000482011&zaid=10010108523&utm_st_source=embed&header=true”>

Arkansas Sheriffs' Association Summer Conference
2021-06-07
Embassy Suites by Hilton Jonesboro Red Wolf Convention Center 223 Red Wolf Boulevard Jonesboro, AR 72405 Exhibit Times: Monday, June 07: 7:00 am – 4:30 pm Reception: Monday, June 07: 4:30 pm – 5:30 pm Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Embassy Suites by Hilton Jonesboro Red Wolf Convention Center 223 Red Wolf Boulevard Jonesboro, AR 72405 Exhibit Times: Monday, June 07: 7:00 am – 4:30 pm Reception: Monday, June 07: 4:30 pm – 5:30 pm Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

National Children's Alliance Leadership Virtual Conference
2021-06-07 - 2021-06-09
Exhibiting: V2 Advocate Interview Room Recording System

Exhibiting: V2 Advocate Interview Room Recording System

Virginia Sheriffs' Association (VSA) Spring Conference
2021-06-09 - 2021-06-10
Learn more at: https://members.vasheriff.org/page/CommercialElectronics

Learn more at: https://members.vasheriff.org/page/CommercialElectronics

TX Chief Deputies Association Conference
2021-06-14 - 2021-06-16
Hilton College Station & Conference Center 801 University Drive East Bryan/College Station, Texas 77840 Exhibit Hours: Tuesday, June 15: 8:00 am – 5:00 pm Wednesday, June 16: 8:00 am – 5:00 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Hilton College Station & Conference Center 801 University Drive East Bryan/College Station, Texas 77840 Exhibit Hours: Tuesday, June 15: 8:00 am – 5:00 pm Wednesday, June 16: 8:00 am – 5:00 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

HigherGround Basic Training
2021-06-17 13:00 - 14:00
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000497022&zaid=10010108523&utm_st_source=embed&header=true

Oklahoma Association Chiefs of Police (OACP) Conference
2021-06-22 - 2021-06-25
Booth #: 44 Grand Casino Hotel & Resort 777 Grand Casino Blvd Shawnee, Oklahoma 74804 Exhibit Hours: Wednesday, June 23: 7:30 am – 5:00 pm Thursday, June 24: 7:30 am – 5:00 pm Friday, June 25: 7:30 am – 12:00 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Booth #: 44 Grand Casino Hotel & Resort 777 Grand Casino Blvd Shawnee, Oklahoma 74804 Exhibit Hours: Wednesday, June 23: 7:30 am – 5:00 pm Thursday, June 24: 7:30 am – 5:00 pm Friday, June 25: 7:30 am – 12:00 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Colorado Association of Chiefs of Police (CACP) Conference
2021-06-23 - 2021-06-25
Booth #: 315 Keystone Resort and Conference Center 633 Tennis Club Rd. Dillon, CO 80435 Exhibit Times: Thursday, June 24: 10:00 am – 7:00 pm Friday, June 25: 10:00 am – 4:00 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

Booth #: 315 Keystone Resort and Conference Center 633 Tennis Club Rd. Dillon, CO 80435 Exhibit Times: Thursday, June 24: 10:00 am – 7:00 pm Friday, June 25: 10:00 am – 4:00 pm Exhibiting: Live911 Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System

HigherGround Manage Training
2021-06-30 10:00 - 11:00
You have learned the basics of the HigherGround recording system. Now learn how to use Manage to customize your agency’s settings.

HigherGround V9 Manage Training
2021-06-30 13:00 - 14:00
You have learned the basics of the HigherGround V9 recording system. Now learn how to use Manage to customize your agency’s settings.

HigherGround Basic Training
2021-07-06 14:00 - 15:00
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513005&zaid=10010108523&utm_st_source=embed&header=true

Is Cancel Culture canceling your ability to do your job?
2021-07-07 12:00 - 13:00
Getting information from callers is difficult without the extra pressure of Cancel Culture. And what about managing employees? Can you still do that without violating the rules of Cancel Culture? Let’s talk about those new rules and what this new cultural movement is doing to your ability to do your job.
