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DTSTART;TZID=America/Chicago:20210203T120000
DTEND;TZID=America/Chicago:20210203T130000
DTSTAMP:20260422T193421
CREATED:20201222T234808Z
LAST-MODIFIED:20210108T231704Z
UID:3997-1612353600-1612357200@comelectronics.com
SUMMARY:They're Here: What You Need to Know About Training Gen-Z
DESCRIPTION:Sixty-one million Gen Zers have recently entered the workforce and are radically changing it forever. They have different expectations\, behaviors\, and preferences. Trainers are going to have to adjust their processes in order to train this new generation. Join us to learn what differences Gen-Z is going to make to the workforce and what differences you will face in training them. \n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Sixty-one million Gen Zers have recently entered the workforce and are radically changing it forever. They have different expectations\, behaviors\, and preferences. Trainers are going to have to adjust their processes in order to train this new generation. Join us to learn what differences Gen-Z is going to make to the workforce and what differences you will face in training them.</p>\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/theyre-here-what-you-need-to-know-about-training-gen-z/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210121T120000
DTEND;TZID=America/Chicago:20210121T130000
DTSTAMP:20260422T193421
CREATED:20210121T232904Z
LAST-MODIFIED:20210121T232904Z
UID:4284-1611230400-1611234000@comelectronics.com
SUMMARY:HG Training - Shortcuts to Showcase Performance
DESCRIPTION:Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session\, we will cover the File\, View\, and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center.  \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session\, we will cover the File\, View\, and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center. </p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-training-shortcuts-to-showcase-performance-4/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210120T120000
DTEND;TZID=America/Chicago:20210120T130000
DTSTAMP:20260422T193421
CREATED:20210105T225656Z
LAST-MODIFIED:20210105T225656Z
UID:4037-1611144000-1611147600@comelectronics.com
SUMMARY:HG Training - Dashboards: Your Center At a Glance
DESCRIPTION:Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center’s performance at a glance. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center&#8217;s performance at a glance.</p>\n\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-training-dashboards-your-center-at-a-glance-4/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210119T120000
DTEND;TZID=America/Chicago:20210119T130000
DTSTAMP:20260422T193421
CREATED:20210105T225227Z
LAST-MODIFIED:20210105T225227Z
UID:4034-1611057600-1611061200@comelectronics.com
SUMMARY:HG Training - Advanced User Settings
DESCRIPTION:Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you.</p>\n\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-training-advanced-user-settings/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210113T170000
DTEND;TZID=America/Chicago:20210113T180000
DTSTAMP:20260422T193421
CREATED:20210105T225023Z
LAST-MODIFIED:20210105T225023Z
UID:4032-1610557200-1610560800@comelectronics.com
SUMMARY:HG Basic Training
DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.\nThis training will benefit: Dispatch\, Staff and New Hires. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.<br />\nThis training will benefit: Dispatch\, Staff and New Hires.</p>\n\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-basic-training-20/
CATEGORIES:Basic Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210112T100000
DTEND;TZID=America/Chicago:20210112T110000
DTSTAMP:20260422T193421
CREATED:20210105T222449Z
LAST-MODIFIED:20210105T222630Z
UID:4028-1610445600-1610449200@comelectronics.com
SUMMARY:HG V9 Basic Training
DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.\nThis training will benefit: Dispatch\, Staff and New Hires. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.<br />\nThis training will benefit: Dispatch\, Staff and New Hires.</p>\n\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-v9-basic-training-3/
CATEGORIES:Basic Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210106T120000
DTEND;TZID=America/Chicago:20210106T130000
DTSTAMP:20260422T193421
CREATED:20201207T185417Z
LAST-MODIFIED:20210121T230952Z
UID:3946-1609934400-1609938000@comelectronics.com
SUMMARY:Excited Delirium: An Overview for ECOs
DESCRIPTION:Although it’s been said that police are using Excited Delirium to justify police brutality\, it is an actual diagnosis by the NIH. Join us for this overview of what exactly Excited Delirium is and if there are any steps you can take to help your responders should they encounter this situation. \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Although it&#8217;s been said that police are using Excited Delirium to justify police brutality\, it is an actual diagnosis by the NIH. Join us for this overview of what exactly Excited Delirium is and if there are any steps you can take to help your responders should they encounter this situation.</p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/excited-delirium-an-overview-for-ecos/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201217T100000
DTEND;TZID=America/Chicago:20201217T110000
DTSTAMP:20260422T193421
CREATED:20200714T110152Z
LAST-MODIFIED:20201217T034515Z
UID:3356-1608199200-1608202800@comelectronics.com
SUMMARY:HG Advanced Training- Customizing Reports for Your Center
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1050723649">https://meeting.zoho.com/meeting/register?sessionId=1050723649</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-advanced-training-customizing-reports-for-your-center-6/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201214
DTEND;VALUE=DATE:20201218
DTSTAMP:20260422T193421
CREATED:20200515T224444Z
LAST-MODIFIED:20201217T034519Z
UID:3082-1607904000-1608249599@comelectronics.com
SUMMARY:National Children's Alliance Leadership Virtual Conference - Updated
DESCRIPTION:Champion Show Sponsor\nNCA Platinum Corporate Partner\nExhibiting: V2 Advocate Interview Room Recording for Child Advocacy Centers \n<p>Champion Show Sponsor<br />\nNCA Platinum Corporate Partner<br />\nExhibiting: V2 Advocate Interview Room Recording for Child Advocacy Centers</p>
URL:https://comelectronics.com/event/national-childrens-alliance-leadership-conference-updated/
LOCATION:Virtual Conference
CATEGORIES:Tradeshows
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201208T140000
DTEND;TZID=America/Chicago:20201208T150000
DTSTAMP:20260422T193421
CREATED:20200714T110152Z
LAST-MODIFIED:20201208T021301Z
UID:3355-1607436000-1607439600@comelectronics.com
SUMMARY:HG Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1049303702">https://meeting.zoho.com/meeting/register?sessionId=1049303702</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-basic-training-19/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201202T120000
DTEND;TZID=America/Chicago:20201202T130000
DTSTAMP:20260422T193421
CREATED:20200928T180252Z
LAST-MODIFIED:20200928T180252Z
UID:3726-1606910400-1606914000@comelectronics.com
SUMMARY:Leading Through the Relationship Minefield
DESCRIPTION:Relationships: Everyone has relationships at work\, whether friendly\, adversarial\, romantic\, or just business. It’s not always easy to be a leader in some of these instances and\, in fact\, it can be like walking through a minefield. In this session we will talk about ways to lead through these relationships\, whether they are yours or your employees’. \nClick the button below to register for this session.Register  \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. <p>Relationships: Everyone has relationships at work\, whether friendly\, adversarial\, romantic\, or just business. It&#8217;s not always easy to be a leader in some of these instances and\, in fact\, it can be like walking through a minefield. In this session we will talk about ways to lead through these relationships\, whether they are yours or your employees&#8217;.</p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1062417286</p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/leading-through-the-relationship-minefield/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201119T120000
DTEND;TZID=America/Chicago:20201119T123000
DTSTAMP:20260422T193421
CREATED:20200714T110152Z
LAST-MODIFIED:20201118T225650Z
UID:3354-1605787200-1605789000@comelectronics.com
SUMMARY:HG Advanced Training- Shortcuts to Showcase Performance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1089984301">https://meeting.zoho.com/meeting/register?sessionId=1089984301</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-advanced-training-shortcuts-to-showcase-performance-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201118T150000
DTEND;TZID=America/Chicago:20201118T160000
DTSTAMP:20260422T193421
CREATED:20201022T231314Z
LAST-MODIFIED:20201117T225632Z
UID:3794-1605711600-1605715200@comelectronics.com
SUMMARY:HG V9 Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1018789379" id="ow728">https://meeting.zoho.com/meeting/register?sessionId=1018789379</a></p>
URL:https://comelectronics.com/event/hg-v9-basic-training-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201118T120000
DTEND;TZID=America/Chicago:20201118T130000
DTSTAMP:20260422T193421
CREATED:20200714T110152Z
LAST-MODIFIED:20201117T225632Z
UID:3353-1605700800-1605704400@comelectronics.com
SUMMARY:HG Advanced Training- Dashboards\, Your Center at a Glance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1088835307">https://meeting.zoho.com/meeting/register?sessionId=1088835307</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-advanced-training-dashboards-your-center-at-a-glance/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201117T120000
DTEND;TZID=America/Chicago:20201117T130000
DTSTAMP:20260422T193421
CREATED:20200714T110152Z
LAST-MODIFIED:20201116T225614Z
UID:3352-1605614400-1605618000@comelectronics.com
SUMMARY:HG Advanced Training- Advanced User Settings
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1087238795">https://meeting.zoho.com/meeting/register?sessionId=1087238795</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-advanced-training-advanced-user-settings-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201106T100000
DTEND;TZID=America/Chicago:20201106T110000
DTSTAMP:20260422T193421
CREATED:20200714T110151Z
LAST-MODIFIED:20201105T215254Z
UID:3351-1604656800-1604660400@comelectronics.com
SUMMARY:HG Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1020683465">https://meeting.zoho.com/meeting/register?sessionId=1020683465</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-basic-training-18/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201104T120000
DTEND;TZID=America/Chicago:20201104T130000
DTSTAMP:20260422T193421
CREATED:20200804T142021Z
LAST-MODIFIED:20200804T142606Z
UID:3480-1604491200-1604494800@comelectronics.com
SUMMARY:Leading the Toxic Employee
DESCRIPTION:We all have them\, the toxic employee. The one who makes everyone else hate to come to work. How do you lead those people when all you want to do is terminate them? Believe it or not\, there are ways to handle them to minimize the damage they cause. In this session we will discuss various ways of dealing with them while maintaining your sanity. \nClick the button below to register for this session.Register  \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. <p>We all have them\, the toxic employee. The one who makes everyone else hate to come to work. How do you lead those people when all you want to do is terminate them? Believe it or not\, there are ways to handle them to minimize the damage they cause. In this session we will discuss various ways of dealing with them while maintaining your sanity.</p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1029872108</p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/leading-the-toxic-employee/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201029T100000
DTEND;TZID=America/Chicago:20201029T110000
DTSTAMP:20260422T193421
CREATED:20201022T231314Z
LAST-MODIFIED:20201028T001009Z
UID:3792-1603965600-1603969200@comelectronics.com
SUMMARY:HG V9 Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1027571283" id="ow1072">https://meeting.zoho.com/meeting/register?sessionId=1027571283</a></p>
URL:https://comelectronics.com/event/hg-v9-basic-training/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201022T130000
DTEND;TZID=America/Chicago:20201022T140000
DTSTAMP:20260422T193421
CREATED:20200714T110151Z
LAST-MODIFIED:20201021T230828Z
UID:3350-1603371600-1603375200@comelectronics.com
SUMMARY:HG Advanced Training- Quality Assurance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1011673136">https://meeting.zoho.com/meeting/register?sessionId=1011673136</a></p>
URL:https://comelectronics.com/event/hg-advanced-training-quality-assurance/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201020T090000
DTEND;TZID=America/Chicago:20201020T100000
DTSTAMP:20260422T193421
CREATED:20200714T110151Z
LAST-MODIFIED:20201019T225723Z
UID:3349-1603184400-1603188000@comelectronics.com
SUMMARY:HG Basic Training - New Date
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1033465479">https://meeting.zoho.com/meeting/register?sessionId=1033465479</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-basic-training-17/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201019
DTEND;VALUE=DATE:20201024
DTSTAMP:20260422T193421
CREATED:20200514T224352Z
LAST-MODIFIED:20201023T042946Z
UID:3059-1603065600-1603497599@comelectronics.com
SUMMARY:Idaho 911 PSAP Seminar (8th Annual) - Canceled
DESCRIPTION:Silver Sponsor\nExhibiting: HigherGround\, Carbyne\, CEQIP – Quality Assurance (QA) Services \n<p>Silver Sponsor<br />\nExhibiting: HigherGround\, Carbyne\, CEQIP &#8211; Quality Assurance (QA) Services</p>
URL:https://comelectronics.com/event/idaho-911-psap-seminar-8th-annual/
LOCATION:Boise\, ID\, USA
CATEGORIES:Tradeshows
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201014
DTEND;VALUE=DATE:20201016
DTSTAMP:20260422T193421
CREATED:20200514T224352Z
LAST-MODIFIED:20201007T004939Z
UID:3057-1602633600-1602806399@comelectronics.com
SUMMARY:National Children's Alliance Urban Forum - Canceled
DESCRIPTION:NCA Platinum Corporate Partner\nExhibiting: V2 Advocate Interview Room Recording for Child Advocacy Centers (CACs) \n<p>NCA Platinum Corporate Partner<br />\nExhibiting: V2 Advocate Interview Room Recording for Child Advocacy Centers (CACs)</p>
URL:https://comelectronics.com/event/national-childrens-alliance-urban-forum/
LOCATION:Charlotte\, NC\, USA
CATEGORIES:Tradeshows
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201007T120000
DTEND;TZID=America/Chicago:20201007T130000
DTSTAMP:20260422T193421
CREATED:20200804T135641Z
LAST-MODIFIED:20200804T142525Z
UID:3471-1602072000-1602075600@comelectronics.com
SUMMARY:The Leadership Twilight Zone: Handling Situations That Aren't in the Manual
DESCRIPTION:Challenges: The Employee Handbook\, General Orders\, SOP\, and Policy Manual tell you everything you need to know about dealing with personnel matters\, right? So how do you handle the things that aren’t in the manual? Learn from situations others have faced\, and how to think through those bizarre incidents your employees will come up with. \nClick the button below to register for this session.Register  \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. <p>Challenges: The Employee Handbook\, General Orders\, SOP\, and Policy Manual tell you everything you need to know about dealing with personnel matters\, right? So how do you handle the things that aren&#8217;t in the manual? Learn from situations others have faced\, and how to think through those bizarre incidents your employees will come up with.</p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1019520492</p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/the-leadership-twilight-zone-handling-situations-that-arent-in-the-manual/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201007
DTEND;VALUE=DATE:20201009
DTSTAMP:20260422T193421
CREATED:20200624T052914Z
LAST-MODIFIED:20201007T004939Z
UID:3263-1602028800-1602201599@comelectronics.com
SUMMARY:Arkansas APCO/NENA - Canceled
DESCRIPTION:Bronze Sponsor\nBooth:  TBA\nExhibiting: HigherGround\, Carbyne\, CEQIP QA Services\nExhibit Times:\n9:00 a.m. – 3:30 pm\nEvening Special Event with Exhibitors (includes dinner): 6:00 pm – 9:00 pm\nBenton Event Center\n17322 Interstate 30 North\nHickory Square Shopping Center\nBenton\, AR   72019 \n<p>Bronze Sponsor<br />\nBooth:  TBA<br />\nExhibiting: HigherGround\, Carbyne\, CEQIP QA Services<br />\nExhibit Times:<br />\n9:00 a.m. &#8211; 3:30 pm<br />\nEvening Special Event with Exhibitors (includes dinner): 6:00 pm &#8211; 9:00 pm<br />\nBenton Event Center<br />\n17322 Interstate 30 North<br />\nHickory Square Shopping Center<br />\nBenton\, AR   72019</p>
URL:https://comelectronics.com/event/arkansas-apco-nena/
CATEGORIES:Tradeshows
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20201005
DTEND;VALUE=DATE:20201006
DTSTAMP:20260422T193421
CREATED:20201002T133309Z
LAST-MODIFIED:20201002T141932Z
UID:3740-1601856000-1601942399@comelectronics.com
SUMMARY:New York State Children's Alliance Leadership Conference - Virtual
DESCRIPTION:V2 Advocate Interview Room Recording for Child Advocacy Centers is a Brooklyn Bridge Sponsor and will be giving away a Comfort Frog to a lucky NY CAC. \n<p>V2 Advocate Interview Room Recording for Child Advocacy Centers is a Brooklyn Bridge Sponsor and will be giving away a Comfort Frog to a lucky NY CAC.</p>
URL:https://comelectronics.com/event/new-york-state-childrens-alliance-leadership-conference-virtual/
CATEGORIES:Tradeshows
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20200924
DTEND;VALUE=DATE:20200930
DTSTAMP:20260422T193421
CREATED:20200515T224444Z
LAST-MODIFIED:20200929T234534Z
UID:3079-1600905600-1601423999@comelectronics.com
SUMMARY:NENA Conference - Canceled
DESCRIPTION:Booth#:  634Exhibit Times:  TBA \nExhibiting: HigherGround\, Carbyne\, CEQIP – Quality Assurance (QA) Services   \nThe Long Beach Convention & Entertainment Center    300 E Ocean Blvd   Long Beach\, CA 90802 \n“Combating Unconscious Bias – Taking the Blinders Off” presented by Beth English\, ENP \n<p>Booth#:&nbsp; 634<br />Exhibit Times:&nbsp; TBA</p>\n<p>Exhibiting: HigherGround\, Carbyne\, CEQIP &#8211; Quality Assurance (QA) Services&nbsp;&nbsp;</p>\n<p><span>The Long Beach Convention &amp; Entertainment Center &nbsp; &nbsp;<span><span>300 E Ocean Blvd&nbsp;&nbsp; Long Beach\, CA 90802</span></span></span></p>\n<p><span><span><span>&#8220;Combating Unconscious Bias &#8211; Taking the Blinders Off&#8221; presented by Beth English\, ENP</span></span></span></p>
URL:https://comelectronics.com/event/nena-conference-updated/
CATEGORIES:Tradeshows
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200921T100000
DTEND;TZID=America/Chicago:20200921T110000
DTSTAMP:20260422T193421
CREATED:20200714T110151Z
LAST-MODIFIED:20200919T192850Z
UID:3348-1600682400-1600686000@comelectronics.com
SUMMARY:HG Advanced Training - Manage
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1097755196">https://meeting.zoho.com/meeting/register?sessionId=1097755196</a></p>
URL:https://comelectronics.com/event/hg-advanced-training-manage/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200910T160000
DTEND;TZID=America/Chicago:20200910T170000
DTSTAMP:20260422T193421
CREATED:20200714T110151Z
LAST-MODIFIED:20200910T181524Z
UID:3347-1599753600-1599757200@comelectronics.com
SUMMARY:HG Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1034125437">https://meeting.zoho.com/meeting/register?sessionId=1034125437</a>&nbsp;&nbsp;</p>
URL:https://comelectronics.com/event/hg-basic-training-16/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200902T120000
DTEND;TZID=America/Chicago:20200902T130000
DTSTAMP:20260422T193421
CREATED:20200804T135747Z
LAST-MODIFIED:20200804T142408Z
UID:3473-1599048000-1599051600@comelectronics.com
SUMMARY:Recruiting and Interviewing: Picking the Right People
DESCRIPTION:Staffing: As a leader\, it’s up to you to interview applicants and try to hire the right people. How do you know what you are looking for in a new employee? Do you hire someone with\, or without\, experience? In this session we will discuss the various ways of testing and interviewing to get the right fit for your agency. \nClick the button below to register for this session.Register  \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. <p>Staffing: As a leader\, it&#8217;s up to you to interview applicants and try to hire the right people. How do you know what you are looking for in a new employee? Do you hire someone with\, or without\, experience? In this session we will discuss the various ways of testing and interviewing to get the right fit for your agency.</p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1037339324</p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/recruiting-and-interviewing-picking-the-right-people/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20200830
DTEND;VALUE=DATE:20200903
DTSTAMP:20260422T193421
CREATED:20200814T153022Z
LAST-MODIFIED:20200902T175758Z
UID:3514-1598745600-1599091199@comelectronics.com
SUMMARY:TX Public Safety Conference
DESCRIPTION:Booth #:  217/219   – Longhorn Sponsor\nGalveston Island Convention Center    5600 Seawall Blvd  Galveston\, TX  77551  \nExhibiting: HigherGround\, Carbyne\, CEQIP – Quality Assurance (QA) Services\nBronze IP Night Sponsor\nPresentations by Beth English: “From Punching Bag to Telecommunicator: Training Mistakes to Avoid When Developing Your BEST Co-worker” and “Combatting Unconscious Bias – Taking the Blinders Off” \n<p>Booth #:  217/219   &#8211; Longhorn Sponsor<br />\nGalveston Island Convention Center    5600 Seawall Blvd  Galveston\, TX  77551 </p>\n<p>Exhibiting: HigherGround\, Carbyne\, CEQIP &#8211; Quality Assurance (QA) Services<br />\nBronze IP Night Sponsor<br />\nPresentations by Beth English: &#8220;From Punching Bag to Telecommunicator: Training Mistakes to Avoid When Developing Your BEST Co-worker&#8221; and &#8220;Combatting Unconscious Bias &#8211; Taking the Blinders Off&#8221;</p>
URL:https://comelectronics.com/event/tx-public-safety-conference-canceled/
LOCATION:Galveston\, TX\, USA\, United States
CATEGORIES:Tradeshows
END:VEVENT
END:VCALENDAR