This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211043&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-v9-basic-training-5/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210408T110000 DTEND;TZID=America/Chicago:20210408T120000 DTSTAMP:20260422T165711 CREATED:20210121T230556Z LAST-MODIFIED:20210407T174405Z UID:4226-1617879600-1617883200@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211034&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-basic-training-21/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210407T120000 DTEND;TZID=America/Chicago:20210407T130000 DTSTAMP:20260422T165711 CREATED:20210122T224957Z LAST-MODIFIED:20210406T181401Z UID:4243-1617796800-1617800400@comelectronics.com SUMMARY:Constructive Criticism: Because Morale Doesn't Improve with Beatings DESCRIPTION:We are all very good at providing criticism to others\, whether they want it or not\, but how do we provide criticism that makes others want to take note and do better? Join us for this session and learn how to provide constructive criticism that will make your employees or trainees want to G.R.I.P.E.We are all very good at providing criticism to others\, whether they want it or not\, but how do we provide criticism that makes others want to take note and do better? Join us for this session and learn how to provide constructive criticism that will make your employees or trainees want to G.R.I.P.E. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000217040&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/constructive-criticism-because-morale-doesnt-improve-with-beatings/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210330 DTEND;VALUE=DATE:20210401 DTSTAMP:20260422T165711 CREATED:20210324T093721Z LAST-MODIFIED:20210331T104902Z UID:4657-1617062400-1617235199@comelectronics.com SUMMARY:TX Police Chiefs Association 62nd Annual Conference DESCRIPTION:Booth #: 447 Fort Worth Convention Center Fort Worth\, TX Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System \nBooth #: 447 Fort Worth Convention Center Fort Worth\, TX Exhibiting: Live911 – Distance-Aware Real-Time Monitoring and V2 Shield Interview Room Recording System
URL:https://comelectronics.com/event/tx-police-chiefs-association-62nd-annual-conference/ CATEGORIES:Tradeshows END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20210322 DTEND;VALUE=DATE:20210326 DTSTAMP:20260422T165711 CREATED:20210324T093721Z LAST-MODIFIED:20210325T094906Z UID:4655-1616371200-1616716799@comelectronics.com SUMMARY:37th International Symposium on Child Abuse Conference DESCRIPTION: URL:https://comelectronics.com/event/37th-international-symposium-on-child-abuse-conference/ CATEGORIES:Tradeshows END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210317T150000 DTEND;TZID=America/Chicago:20210317T160000 DTSTAMP:20260422T165711 CREATED:20210121T231350Z LAST-MODIFIED:20210317T164522Z UID:4249-1615993200-1615996800@comelectronics.com SUMMARY:HigherGround V9 Manage Training DESCRIPTION:You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings.You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211026&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-v9-manage-training/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210316T140000 DTEND;TZID=America/Chicago:20210316T150000 DTSTAMP:20260422T165711 CREATED:20210121T231410Z LAST-MODIFIED:20210316T163315Z UID:4248-1615903200-1615906800@comelectronics.com SUMMARY:HigherGround Manage Training DESCRIPTION:You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings.You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211018&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-manage-training/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210310T160000 DTEND;TZID=America/Chicago:20210310T170000 DTSTAMP:20260422T165711 CREATED:20210121T232249Z LAST-MODIFIED:20210310T134147Z UID:4270-1615392000-1615395600@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires.Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211003&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-basic-training-23/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210309T100000 DTEND;TZID=America/Chicago:20210309T110000 DTSTAMP:20260422T165711 CREATED:20210121T232231Z LAST-MODIFIED:20210309T133441Z UID:4269-1615284000-1615287600@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211011&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-v9-basic-training-4/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210303T120000 DTEND;TZID=America/Chicago:20210303T130000 DTSTAMP:20260422T165711 CREATED:20210120T231020Z LAST-MODIFIED:20210120T231020Z UID:4194-1614772800-1614776400@comelectronics.com SUMMARY:Implicit Bias: Ripping the Blinders Off DESCRIPTION:Everyone has biases\, however\, not everyone is aware of it. This is what is known as unconscious or implicit bias. Being unaware of having a bias makes it harder to combat it and having an unconscious bias in the workplace can derail your career before you get started. \n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nEveryone has biases\, however\, not everyone is aware of it. This is what is known as unconscious or implicit bias. Being unaware of having a bias makes it harder to combat it and having an unconscious bias in the workplace can derail your career before you get started.
\n\n
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/implicit-bias-ripping-the-blinders-off/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210217T100000 DTEND;TZID=America/Chicago:20210217T110000 DTSTAMP:20260422T165711 CREATED:20210121T232212Z LAST-MODIFIED:20210217T103631Z UID:4268-1613556000-1613559600@comelectronics.com SUMMARY:HigherGround Basic Training - Canceled DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit Dispatch\, Staff\, and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000110030&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-basic-training-22/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210216T160000 DTEND;TZID=America/Chicago:20210216T170000 DTSTAMP:20260422T165711 CREATED:20210122T224227Z LAST-MODIFIED:20210211T082219Z UID:4305-1613491200-1613494800@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New HiresThis webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000105003&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-v9-basic-training-6/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210209T150000 DTEND;TZID=America/Chicago:20210209T160000 DTSTAMP:20260422T165711 CREATED:20210121T231431Z LAST-MODIFIED:20210209T084935Z UID:4247-1612882800-1612886400@comelectronics.com SUMMARY:HigherGround V9 Quality Assurance DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session\, you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.HG’s QA is a great tool for trainers and managers. At the end of this session\, you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000110021&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-v9-quality-assurance/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210208T150000 DTEND;TZID=America/Chicago:20210208T160000 DTSTAMP:20260422T165711 CREATED:20210121T231451Z LAST-MODIFIED:20210208T083643Z UID:4246-1612796400-1612800000@comelectronics.com SUMMARY:HigherGround Quality Assurance DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session\, you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.HG’s QA is a great tool for trainers and managers. At the end of this session\, you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000104043&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-quality-assurance/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210203T120000 DTEND;TZID=America/Chicago:20210203T130000 DTSTAMP:20260422T165711 CREATED:20201222T234808Z LAST-MODIFIED:20210108T231704Z UID:3997-1612353600-1612357200@comelectronics.com SUMMARY:They're Here: What You Need to Know About Training Gen-Z DESCRIPTION:Sixty-one million Gen Zers have recently entered the workforce and are radically changing it forever. They have different expectations\, behaviors\, and preferences. Trainers are going to have to adjust their processes in order to train this new generation. Join us to learn what differences Gen-Z is going to make to the workforce and what differences you will face in training them. \n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nSixty-one million Gen Zers have recently entered the workforce and are radically changing it forever. They have different expectations\, behaviors\, and preferences. Trainers are going to have to adjust their processes in order to train this new generation. Join us to learn what differences Gen-Z is going to make to the workforce and what differences you will face in training them.
\n\n
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/theyre-here-what-you-need-to-know-about-training-gen-z/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210121T120000 DTEND;TZID=America/Chicago:20210121T130000 DTSTAMP:20260422T165711 CREATED:20210121T232904Z LAST-MODIFIED:20210121T232904Z UID:4284-1611230400-1611234000@comelectronics.com SUMMARY:HG Training - Shortcuts to Showcase Performance DESCRIPTION:Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session\, we will cover the File\, View\, and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center. \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nPart three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session\, we will cover the File\, View\, and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center.
\n
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/hg-training-shortcuts-to-showcase-performance-4/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210120T120000 DTEND;TZID=America/Chicago:20210120T130000 DTSTAMP:20260422T165711 CREATED:20210105T225656Z LAST-MODIFIED:20210105T225656Z UID:4037-1611144000-1611147600@comelectronics.com SUMMARY:HG Training - Dashboards: Your Center At a Glance DESCRIPTION:Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center’s performance at a glance. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nPart two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center’s performance at a glance.
\n\n\n
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/hg-training-dashboards-your-center-at-a-glance-4/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210119T120000 DTEND;TZID=America/Chicago:20210119T130000 DTSTAMP:20260422T165711 CREATED:20210105T225227Z LAST-MODIFIED:20210105T225227Z UID:4034-1611057600-1611061200@comelectronics.com SUMMARY:HG Training - Advanced User Settings DESCRIPTION:Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nPart one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you.
\n\n\n
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/hg-training-advanced-user-settings/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210113T170000 DTEND;TZID=America/Chicago:20210113T180000 DTSTAMP:20260422T165711 CREATED:20210105T225023Z LAST-MODIFIED:20210105T225023Z UID:4032-1610557200-1610560800@comelectronics.com SUMMARY:HG Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.\nThis training will benefit: Dispatch\, Staff and New Hires. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nThis webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.
\nThis training will benefit: Dispatch\, Staff and New Hires.
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/hg-basic-training-20/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210112T100000 DTEND;TZID=America/Chicago:20210112T110000 DTSTAMP:20260422T165711 CREATED:20210105T222449Z LAST-MODIFIED:20210105T222630Z UID:4028-1610445600-1610449200@comelectronics.com SUMMARY:HG V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.\nThis training will benefit: Dispatch\, Staff and New Hires. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nThis webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.
\nThis training will benefit: Dispatch\, Staff and New Hires.
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/hg-v9-basic-training-3/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210106T120000 DTEND;TZID=America/Chicago:20210106T130000 DTSTAMP:20260422T165711 CREATED:20201207T185417Z LAST-MODIFIED:20210121T230952Z UID:3946-1609934400-1609938000@comelectronics.com SUMMARY:Excited Delirium: An Overview for ECOs DESCRIPTION:Although it’s been said that police are using Excited Delirium to justify police brutality\, it is an actual diagnosis by the NIH. Join us for this overview of what exactly Excited Delirium is and if there are any steps you can take to help your responders should they encounter this situation. \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nAlthough it’s been said that police are using Excited Delirium to justify police brutality\, it is an actual diagnosis by the NIH. Join us for this overview of what exactly Excited Delirium is and if there are any steps you can take to help your responders should they encounter this situation.
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Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/excited-delirium-an-overview-for-ecos/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201217T100000 DTEND;TZID=America/Chicago:20201217T110000 DTSTAMP:20260422T165711 CREATED:20200714T110152Z LAST-MODIFIED:20201217T034515Z UID:3356-1608199200-1608202800@comelectronics.com SUMMARY:HG Advanced Training- Customizing Reports for Your Center DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1050723649
URL:https://comelectronics.com/event/hg-advanced-training-customizing-reports-for-your-center-6/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20201214 DTEND;VALUE=DATE:20201218 DTSTAMP:20260422T165711 CREATED:20200515T224444Z LAST-MODIFIED:20201217T034519Z UID:3082-1607904000-1608249599@comelectronics.com SUMMARY:National Children's Alliance Leadership Virtual Conference - Updated DESCRIPTION:Champion Show Sponsor\nNCA Platinum Corporate Partner\nExhibiting: V2 Advocate Interview Room Recording for Child Advocacy Centers \nChampion Show Sponsor
\nNCA Platinum Corporate Partner
\nExhibiting: V2 Advocate Interview Room Recording for Child Advocacy Centers
https://meeting.zoho.com/meeting/register?sessionId=1049303702
URL:https://comelectronics.com/event/hg-basic-training-19/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201202T120000 DTEND;TZID=America/Chicago:20201202T130000 DTSTAMP:20260422T165711 CREATED:20200928T180252Z LAST-MODIFIED:20200928T180252Z UID:3726-1606910400-1606914000@comelectronics.com SUMMARY:Leading Through the Relationship Minefield DESCRIPTION:Relationships: Everyone has relationships at work\, whether friendly\, adversarial\, romantic\, or just business. It’s not always easy to be a leader in some of these instances and\, in fact\, it can be like walking through a minefield. In this session we will talk about ways to lead through these relationships\, whether they are yours or your employees’. \nClick the button below to register for this session.Register \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.Relationships: Everyone has relationships at work\, whether friendly\, adversarial\, romantic\, or just business. It’s not always easy to be a leader in some of these instances and\, in fact\, it can be like walking through a minefield. In this session we will talk about ways to lead through these relationships\, whether they are yours or your employees’.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1062417286
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Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/leading-through-the-relationship-minefield/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201119T120000 DTEND;TZID=America/Chicago:20201119T123000 DTSTAMP:20260422T165711 CREATED:20200714T110152Z LAST-MODIFIED:20201118T225650Z UID:3354-1605787200-1605789000@comelectronics.com SUMMARY:HG Advanced Training- Shortcuts to Showcase Performance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1089984301
URL:https://comelectronics.com/event/hg-advanced-training-shortcuts-to-showcase-performance-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201118T150000 DTEND;TZID=America/Chicago:20201118T160000 DTSTAMP:20260422T165711 CREATED:20201022T231314Z LAST-MODIFIED:20201117T225632Z UID:3794-1605711600-1605715200@comelectronics.com SUMMARY:HG V9 Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1018789379
URL:https://comelectronics.com/event/hg-v9-basic-training-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201118T120000 DTEND;TZID=America/Chicago:20201118T130000 DTSTAMP:20260422T165711 CREATED:20200714T110152Z LAST-MODIFIED:20201117T225632Z UID:3353-1605700800-1605704400@comelectronics.com SUMMARY:HG Advanced Training- Dashboards\, Your Center at a Glance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1088835307
URL:https://comelectronics.com/event/hg-advanced-training-dashboards-your-center-at-a-glance/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201117T120000 DTEND;TZID=America/Chicago:20201117T130000 DTSTAMP:20260422T165711 CREATED:20200714T110152Z LAST-MODIFIED:20201116T225614Z UID:3352-1605614400-1605618000@comelectronics.com SUMMARY:HG Advanced Training- Advanced User Settings DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1087238795
URL:https://comelectronics.com/event/hg-advanced-training-advanced-user-settings-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201106T100000 DTEND;TZID=America/Chicago:20201106T110000 DTSTAMP:20260422T165711 CREATED:20200714T110151Z LAST-MODIFIED:20201105T215254Z UID:3351-1604656800-1604660400@comelectronics.com SUMMARY:HG Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1020683465
URL:https://comelectronics.com/event/hg-basic-training-18/ CATEGORIES:Training END:VEVENT END:VCALENDAR