This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZMscuCqrzguGtVi121b6Qh6b6T7n8SLiRwD
URL:https://comelectronics.com/event/higherground-basic-training-14/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20220106T090000 DTEND;TZID=America/Chicago:20220106T100000 DTSTAMP:20260422T040434 CREATED:20210928T210451Z LAST-MODIFIED:20220105T053536Z UID:5728-1641459600-1641463200@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZMld-2opz0oE9Zf-gyP2hyYfHcW78ZA4C4y
URL:https://comelectronics.com/event/higherground-v9-basic-training-7/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211207T150000 DTEND;TZID=America/Chicago:20211207T160000 DTSTAMP:20260422T040434 CREATED:20211104T131232Z LAST-MODIFIED:20211206T192029Z UID:5876-1638889200-1638892800@comelectronics.com SUMMARY:HigherGround V9 Customizing Reports for Your Center DESCRIPTION:Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting in the Browser Interface version to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting in the Browser Interface version to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals. https://us02web.zoom.us/meeting/register/tZ0rceusqTkjEtdep47bJ4OGAVyXmC42JDqm
URL:https://comelectronics.com/event/higherground-v9-customizing-reports-for-your-center-2/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211207T103000 DTEND;TZID=America/Chicago:20211207T113000 DTSTAMP:20260422T040434 CREATED:20211104T131232Z LAST-MODIFIED:20211206T192029Z UID:5875-1638873000-1638876600@comelectronics.com SUMMARY:HigherGround Customizing Reports for Your Center DESCRIPTION:Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals. https://us02web.zoom.us/meeting/register/tZ0kdeigpzMvHdZF3oYsfwIPAdiixU3wNE8s
URL:https://comelectronics.com/event/higherground-customizing-reports-for-your-center-2/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211206T110000 DTEND;TZID=America/Chicago:20211206T120000 DTSTAMP:20260422T040434 CREATED:20210923T203518Z LAST-MODIFIED:20211205T195028Z UID:5701-1638788400-1638792000@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZApceCtqjsiGt3RI2dashesF_KUXGeAIEDnKXLHS
URL:https://comelectronics.com/event/higherground-v9-basic-training-6/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211206T080000 DTEND;TZID=America/Chicago:20211206T090000 DTSTAMP:20260422T040434 CREATED:20210923T203518Z LAST-MODIFIED:20211205T195028Z UID:5700-1638777600-1638781200@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZcscuCpqz0jGNUUPP0n2LBNEBw9yAb6ChFT
URL:https://comelectronics.com/event/higherground-basic-training-13/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211117T150000 DTEND;TZID=America/Chicago:20211117T160000 DTSTAMP:20260422T040434 CREATED:20210921T190447Z LAST-MODIFIED:20211117T153508Z UID:5664-1637161200-1637164800@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZwvde2sqDMsGdIXn5_uQ4EP2wjWnR6lZOUV
URL:https://comelectronics.com/event/higherground-v9-basic-training-5/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211117T100000 DTEND;TZID=America/Chicago:20211117T110000 DTSTAMP:20260422T040434 CREATED:20210921T190447Z LAST-MODIFIED:20211117T153508Z UID:5663-1637143200-1637146800@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZYpdOCqrTstE9Gi0nYOTjbZyq4qpxgWaI5c
URL:https://comelectronics.com/event/higherground-basic-training-12/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211108T160000 DTEND;TZID=America/Chicago:20211108T170000 DTSTAMP:20260422T040434 CREATED:20210922T055814Z LAST-MODIFIED:20211108T134252Z UID:5676-1636387200-1636390800@comelectronics.com SUMMARY:HigherGround V9 Manage Training DESCRIPTION:You have learned the basics of the HigherGround V9 recording system. Now learn how to use Manage to customize your agency’s settings. URL:https://comelectronics.com/event/higherground-v9-manage-training-2/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211108T130000 DTEND;TZID=America/Chicago:20211108T140000 DTSTAMP:20260422T040434 CREATED:20210922T055814Z LAST-MODIFIED:20211108T134252Z UID:5675-1636376400-1636380000@comelectronics.com SUMMARY:HigherGround Manage Training DESCRIPTION:You have learned the basics of the HigherGround recording system. Now learn how to use Manage to customize your agency’s settings. URL:https://comelectronics.com/event/higherground-manage-training-2/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211021T150000 DTEND;TZID=America/Chicago:20211021T160000 DTSTAMP:20260422T040434 CREATED:20210921T190446Z LAST-MODIFIED:20211021T113816Z UID:5662-1634828400-1634832000@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZYoceqhpz4tGdYDNPROouO8ML_XXLmikZgq
URL:https://comelectronics.com/event/higherground-basic-training-11/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211021T110000 DTEND;TZID=America/Chicago:20211021T120000 DTSTAMP:20260422T040434 CREATED:20210921T190446Z LAST-MODIFIED:20211021T113816Z UID:5661-1634814000-1634817600@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://us02web.zoom.us/meeting/register/tZIpceCtqT8oHNxQ4rI13S_Xl_fL_VWiUlKr
URL:https://comelectronics.com/event/higherground-v9-basic-training-4/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211004T160000 DTEND;TZID=America/Chicago:20211004T170000 DTSTAMP:20260422T040434 CREATED:20210922T055814Z LAST-MODIFIED:20211004T074346Z UID:5674-1633363200-1633366800@comelectronics.com SUMMARY:HigherGround V9 Quality Assurance DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system. https://us02web.zoom.us/meeting/register/tZAude-vqTsiGdfjrn-wbStytMHssHSICS2R
URL:https://comelectronics.com/event/higherground-v9-quality-assurance-2/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20211004T090000 DTEND;TZID=America/Chicago:20211004T100000 DTSTAMP:20260422T040434 CREATED:20210922T055814Z LAST-MODIFIED:20211007T210319Z UID:5673-1633338000-1633341600@comelectronics.com SUMMARY:HigherGround Quality Assurance DESCRIPTION:HG’s Quality Assurance is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.HG’s Quality Assurance is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system. https://us02web.zoom.us/meeting/register/tZAof-oqzgrHt3HkrG4iLxfH8RjQvhRCe5j
URL:https://comelectronics.com/event/higherground-quality-assurance-2/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210825T150000 DTEND;TZID=America/Chicago:20210825T160000 DTSTAMP:20260422T040434 CREATED:20210612T214428Z LAST-MODIFIED:20210825T081221Z UID:5132-1629903600-1629907200@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New HiresThis webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513068&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-v9-basic-training-3/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210824T110000 DTEND;TZID=America/Chicago:20210824T120000 DTSTAMP:20260422T040434 CREATED:20210612T214428Z LAST-MODIFIED:20210824T075921Z UID:5131-1629802800-1629806400@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513060&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-basic-training-10/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210812T120000 DTEND;TZID=America/Chicago:20210812T130000 DTSTAMP:20260422T040434 CREATED:20210612T182328Z LAST-MODIFIED:20210812T042850Z UID:5126-1628769600-1628773200@comelectronics.com SUMMARY:HigherGround Shortcuts to Showcase Performance DESCRIPTION:Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the File\, View and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center.Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the File\, View and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513052&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-shortcuts-to-showcase-performance/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210811T120000 DTEND;TZID=America/Chicago:20210811T130000 DTSTAMP:20260422T040434 CREATED:20210612T182328Z LAST-MODIFIED:20210811T041359Z UID:5125-1628683200-1628686800@comelectronics.com SUMMARY:HigherGround Dashboards: Your Center at a Glance DESCRIPTION:Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center’s performance at a glance.Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center’s performance at a glance. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513044&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-dashboards-your-center-at-a-glance/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210810T120000 DTEND;TZID=America/Chicago:20210810T130000 DTSTAMP:20260422T040434 CREATED:20210612T182328Z LAST-MODIFIED:20210810T041111Z UID:5124-1628596800-1628600400@comelectronics.com SUMMARY:HigherGround Advanced User Settings DESCRIPTION:Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you. “Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you. “https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513036&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-advanced-user-settings/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210714T150000 DTEND;TZID=America/Chicago:20210714T160000 DTSTAMP:20260422T040434 CREATED:20210614T183405Z LAST-MODIFIED:20210713T220110Z UID:5147-1626274800-1626278400@comelectronics.com SUMMARY:HigherGround Quality Assurance DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513021&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-quality-assurance/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210714T130000 DTEND;TZID=America/Chicago:20210714T140000 DTSTAMP:20260422T040434 CREATED:20210612T182328Z LAST-MODIFIED:20210713T220110Z UID:5123-1626267600-1626271200@comelectronics.com SUMMARY:HigherGround V9 Quality Assurance DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513028&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-v9-quality-assurance/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210707T140000 DTEND;TZID=America/Chicago:20210707T150000 DTSTAMP:20260422T040434 CREATED:20210612T214427Z LAST-MODIFIED:20210707T045622Z UID:5130-1625666400-1625670000@comelectronics.com SUMMARY:HigherGround V9 Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New HiresThis webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000509011&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-v9-basic-training-2/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210707T120000 DTEND;TZID=America/Chicago:20210707T130000 DTSTAMP:20260422T040434 CREATED:20210622T234209Z LAST-MODIFIED:20210707T041225Z UID:5188-1625659200-1625662800@comelectronics.com SUMMARY:Is Cancel Culture canceling your ability to do your job? DESCRIPTION:Getting information from callers is difficult without the extra pressure of Cancel Culture. And what about managing employees? Can you still do that without violating the rules of Cancel Culture? Let’s talk about those new rules and what this new cultural movement is doing to your ability to do your job. URL:https://comelectronics.com/event/is-cancel-culture-cancelling-your-ability-to-do-your-job/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210706T140000 DTEND;TZID=America/Chicago:20210706T150000 DTSTAMP:20260422T040434 CREATED:20210612T214427Z LAST-MODIFIED:20210706T044254Z UID:5129-1625580000-1625583600@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513005&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-basic-training-9/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210630T130000 DTEND;TZID=America/Chicago:20210630T140000 DTSTAMP:20260422T040434 CREATED:20210610T180516Z LAST-MODIFIED:20210629T202804Z UID:5104-1625058000-1625061600@comelectronics.com SUMMARY:HigherGround V9 Manage Training DESCRIPTION:You have learned the basics of the HigherGround V9 recording system. Now learn how to use Manage to customize your agency’s settings. URL:https://comelectronics.com/event/higherground-v9-manage-training/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210630T100000 DTEND;TZID=America/Chicago:20210630T110000 DTSTAMP:20260422T040434 CREATED:20210610T180516Z LAST-MODIFIED:20210629T202804Z UID:5103-1625047200-1625050800@comelectronics.com SUMMARY:HigherGround Manage Training DESCRIPTION:You have learned the basics of the HigherGround recording system. Now learn how to use Manage to customize your agency’s settings. URL:https://comelectronics.com/event/higherground-manage-training/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210617T130000 DTEND;TZID=America/Chicago:20210617T140000 DTSTAMP:20260422T040434 CREATED:20210608T214229Z LAST-MODIFIED:20210616T222929Z UID:5081-1623934800-1623938400@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires.This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch\, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000497022&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/higherground-basic-training-8/ CATEGORIES:Basic Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210602T120000 DTEND;TZID=America/Chicago:20210602T130000 DTSTAMP:20260422T040434 CREATED:20210525T205613Z LAST-MODIFIED:20210601T214736Z UID:4998-1622635200-1622638800@comelectronics.com SUMMARY:Complacency: The Silent Killer of ECCs DESCRIPTION:There are many things that can go wrong in a communications center\, from mistakes in entering an address to failure to properly document unacceptable behavior. One of the biggest causes of these issues is complacency. Employees and supervisors get comfortable and put it on “auto-pilot” leading to crashes that cost lives and jobs. Join us to learn why we get complacent\, what can happen when we do\, and how to conquer complacency. ”>There are many things that can go wrong in a communications center\, from mistakes in entering an address to failure to properly document unacceptable behavior. One of the biggest causes of these issues is complacency. Employees and supervisors get comfortable and put it on “auto-pilot” leading to crashes that cost lives and jobs. Join us to learn why we get complacent\, what can happen when we do\, and how to conquer complacency. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000482011&zaid=10010108523&utm_st_source=embed&header=true”>
URL:https://comelectronics.com/event/complacency-the-silent-killer-of-eccs-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210413T150000 DTEND;TZID=America/Chicago:20210413T160000 DTSTAMP:20260422T040434 CREATED:20210121T231322Z LAST-MODIFIED:20210413T201531Z UID:4250-1618326000-1618329600@comelectronics.com SUMMARY:HigherGround V9 Advanced Training: Customizing Reports for Your Center DESCRIPTION:In this lesson\, we will learn how to customize reports in V9 for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals.In this lesson\, we will learn how to customize reports in V9 for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000217023&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-v9-advanced-training-customizing-reports-for-your-center/ CATEGORIES:Advanced Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20210413T130000 DTEND;TZID=America/Chicago:20210413T140000 DTSTAMP:20260422T040434 CREATED:20210121T231225Z LAST-MODIFIED:20210412T200009Z UID:4251-1618318800-1618322400@comelectronics.com SUMMARY:HigherGround Advanced Training: Customizing Reports for Your Center DESCRIPTION:In this lesson\, we will learn how to customize reports for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals.In this lesson\, we will learn how to customize reports for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211051&zaid=10010108523&utm_st_source=embed&header=true
URL:https://comelectronics.com/event/hg-advanced-training-customizing-reports-for-your-center-7/ CATEGORIES:Advanced Training END:VEVENT END:VCALENDAR