Commercial Electronics

HigherGround V9 Basic Training
2022-06-22 14:00 - 15:00 (America/Chicago)
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000849052&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true

You're a New Leader, What?
2022-07-06 12:00 - 13:00
You got that promotion you were wanting, now what do you do? Let’s look at what you need to do to succeed in that new job, and go from being a good leader to a GREAT leader.
You got that promotion you were wanting, now what do you do? Let’s look at what you need to do to succeed in that new job, and go from being a good leader to a GREAT leader. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000912176&zaid=10010108523&utm_st_source=embed&header=true

You're a New Leader, Now What?
2022-07-06 12:00 - 13:00

HigherGround Basic Training
2022-07-11 13:00 - 14:00
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927229&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Basic Training
2022-07-12 13:00 - 14:00
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927237&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Advanced Training: V9 Quality Assurance
2022-07-21 10:00 - 11:00
HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface, and how to QA calls through your HG recording system.
HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface, and how to QA calls through your HG recording system. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927245&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Advanced Training: Quality Assurance
2022-07-21 14:00 - 15:00
HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency, and how to QA calls through your HG recording system.
HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency, and how to QA calls through your HG recording system. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927253&zaid=10010108523&utm_st_source=embed&header=true

Recruiting and Interviewing: Picking and Keeping the Right People
2022-08-03 12:00 - 13:00
How do you know what you are looking for in a new employee? Once you hire that new employee, how do you keep them? We’ll discuss the various ways of testing and interviewing to get the right fit for your agency, and what you need to do afterward to retain the right employee.
How do you know what you are looking for in a new employee? Once you hire that new employee, how do you keep them? We’ll discuss the various ways of testing and interviewing to get the right fit for your agency, and what you need to do afterward to retain the right employee. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000912184&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Basic Training
2022-08-15 13:00 - 14:00
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927278&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Basic Training
2022-08-15 15:00 - 16:00
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927286&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Advanced Training: Customizing Reports for Your Center
2022-08-18 11:00 - 12:00
Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents, times, stations, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.
Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents, times, stations, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927311&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Advanced Training: Customizing Reports for Your Center
2022-08-18 15:00 - 16:00
Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents, times, stations, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.
Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents, times, stations, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927320&zaid=10010108523&utm_st_source=embed&header=true

Leadership Twilight Zone: Handling Situations that Aren't in the Manual
2022-09-07 12:00 - 13:00
Coming September 7th! You’ve got the “manual” to tell you the rules everyone has to follow. You also have those employees who change those rules to suit themselves. So, how do you handle those things that aren’t in the manual? Learn from situations other leaders have faced so you can handle those “out of the box” situations as they arise.
Coming September 7th! You’ve got the “manual” to tell you the rules everyone has to follow. You also have those employees who change those rules to suit themselves. So, how do you handle those things that aren’t in the manual? Learn from situations other leaders have faced so you can handle those “out of the box” situations as they arise. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000912192&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Basic Training
2022-09-12 13:00 - 14:00
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927328&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Basic Training
2022-09-15 13:00 - 14:00
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires .
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires . https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927336&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Advanced Capture911 Training: Layouts to Dashboards
2022-09-19 14:00 - 15:00
Learn how to customize your screen layout to include different features you want to monitor, and see how you can drill up and down through the Dashboard to see data in different views.
Learn how to customize your screen layout to include different features you want to monitor, and see how you can drill up and down through the Dashboard to see data in different views. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927361&zaid=10010108523&utm_st_source=embed&header=true

HigherGround Basic Training
2022-10-11 16:00 - 17:00
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
Description This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000927369&zaid=10010108523&utm_st_source=embed&header=true

HigherGround V9 Basic Training
2022-10-12 16:00 - 17:00
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires.
This webinar will cover what is needed to effectively operate HG’s Capture911 Browser Interface. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions. This training will benefit: Dispatch, Staff and New Hires. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000957442&zaid=10010108523&utm_st_source=embed&header=true

Leading the Toxic Employee
2022-11-02 12:00 - 13:00
Join us on Nov 2nd! We all have them, the toxic employee. They are the ones who make everyone else hate to come to work. In this session we will discuss dealing with those employees while maintaining your sanity.
Join us on Nov 2nd! We all have them, the toxic employee. They are the ones who make everyone else hate to come to work. In this session we will discuss dealing with those employees while maintaining your sanity. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000912200&zaid=10010108523&utm_st_source=embed&header=true

Leading Through the Relationship Minefield
2022-12-07 12:00 - 13:00
Everyone has relationships at work, whether friendly, adversarial, romantic, or just business. In this session we will talk about how to lead your employees through these relationships that affect the workplace.
Everyone has relationships at work, whether friendly, adversarial, romantic, or just business. In this session we will talk about how to lead your employees through these relationships that affect the workplace. https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000912231&zaid=10010108523&utm_st_source=embed&header=true
