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DTSTART;TZID=America/Chicago:20200205T120000
DTEND;TZID=America/Chicago:20200205T130000
DTSTAMP:20260422T170143
CREATED:20200123T165649Z
LAST-MODIFIED:20200123T165852Z
UID:2560-1580904000-1580907600@comelectronics.com
SUMMARY:CYA! Cover Your Agency with Documentation
DESCRIPTION:It’s inevitable. A call will go wrong and your agency will suddenly be in the spotlight. So\, how will you protect your agency? Join us to learn the importance of documentation\, instances for which documentation is needed\, and how it needs to be worded in order to Cover Your Agency! \nClick the button below to register for this session.Register  \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. <p>It&#8217;s inevitable. A call will go wrong and your agency will suddenly be in the spotlight. So\, how will you protect your agency? Join us to learn the importance of documentation\, instances for which documentation is needed\, and how it needs to be worded in order to Cover Your Agency!</p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1091487503</p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/cya-cover-your-agency-with-documentation/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200122T150000
DTEND;TZID=America/Chicago:20200122T160000
DTSTAMP:20260422T170143
CREATED:20191227T102619Z
LAST-MODIFIED:20200122T123019Z
UID:2395-1579705200-1579708800@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1060768096" id="ow320">https://meeting.zoho.com/meeting/register?sessionId=1060768096</a></p>
URL:https://comelectronics.com/event/higherground-basic-training/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200116T120000
DTEND;TZID=America/Chicago:20200116T130000
DTSTAMP:20260422T170143
CREATED:20191227T102619Z
LAST-MODIFIED:20200116T114601Z
UID:2394-1579176000-1579179600@comelectronics.com
SUMMARY:HigherGround Advanced Training: Shortcuts to Showcase Performance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1084028396" id="ow833">https://meeting.zoho.com/meeting/register?sessionId=1084028396</a></p>
URL:https://comelectronics.com/event/higherground-advanced-training-shortcuts-to-showcase-performance/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200115T120000
DTEND;TZID=America/Chicago:20200115T130000
DTSTAMP:20260422T170143
CREATED:20191227T102619Z
LAST-MODIFIED:20200115T113502Z
UID:2393-1579089600-1579093200@comelectronics.com
SUMMARY:HigherGround Advanced Training: Dashboards\, Your Center At A Glance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1055120392" id="ow501">https://meeting.zoho.com/meeting/register?sessionId=1055120392</a></p>
URL:https://comelectronics.com/event/higherground-advanced-training-dashboards-your-center-at-a-glance/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200114T120000
DTEND;TZID=America/Chicago:20200114T130000
DTSTAMP:20260422T170143
CREATED:20191227T102619Z
LAST-MODIFIED:20200114T113222Z
UID:2392-1579003200-1579006800@comelectronics.com
SUMMARY:HigherGround Advanced Training: Advanced User and Report Settings
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1069780410" id="ow661">https://meeting.zoho.com/meeting/register?sessionId=1069780410</a></p>
URL:https://comelectronics.com/event/higherground-advanced-training-advanced-user-and-report-settings/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191217T110000
DTEND;TZID=America/Chicago:20191217T120000
DTSTAMP:20260422T170143
CREATED:20190208T095658Z
LAST-MODIFIED:20191217T094850Z
UID:1088-1576580400-1576584000@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1012851999" rel="nofollow">https://meeting.zoho.com/meeting/register?sessionId=1012851999</a></p>
URL:https://comelectronics.com/event/hg-basic-training-15/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191204T120000
DTEND;TZID=America/Chicago:20191204T130000
DTSTAMP:20260422T170143
CREATED:20191024T205509Z
LAST-MODIFIED:20191120T205144Z
UID:2193-1575460800-1575464400@comelectronics.com
SUMMARY:The 3 Keys to Beating Dispatcher Stress
DESCRIPTION:9-1-1 telecommunicators are resilient by nature—they’re caregivers to the world! But without careful attention and regularly check-ins\, the challenges of the job can overwhelm even the most psychologically hardy. Research has shown that 9-1-1 telecommunicators who prioritize their resilience are happier on the job\, feel more confident about their day\, and experience greater life satisfaction. This presentation underscores the importance of resilience and offers specific tools and strategies for more of it. \nLearning Objectives: \nIn this session\, participants will learn proven ways to: \n\nUnderstand the underlying cause of work-related chronic/traumatic stress\nBring their best to their work life and home life\, every day\nCreate more time for themselves to do the things most important to them \n\n \nPresented by Adam Timm\nFounder/Instructor\n \nAdam Timm is a bestselling author\, keynote speaker and consultant on the topics of personal resilience and peak performance for 9-1-1 telecommunicators. Adam spent over a decade as a 9-1-1 operator for the Los Angeles Police Department\, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD\, Adam started his training company\, “The Healthy Dispatcher\,” to bring tools for resilience to this challenging profession. \nParticipants in Adam’s training classes and conference sessions praise his energetic and interactive presentation style\, calling his sessions “an awesome learning experience\,” “captivating\, thought-provoking\,” “amazing\,” and “incredibly engaging.” Adam travels nearly 300 days a year presenting training classes\, conference sessions and consulting across the country. \nHe is a board-certified stress management consultant and the author of two books\, including the #1 bestseller\, Stress Is Optional! How to Kick the Habit\, and the popular\, “Dispatcher Stress: 50 Lessons on Beating the Burnout.” Adam’s articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands. \nClick the button below to register for this session.Register  \nPublic Safety Education Series <p>9-1-1 telecommunicators are resilient by nature—they’re caregivers to the world! But without careful attention and regularly check-ins\, the challenges of the job can overwhelm even the most psychologically hardy. Research has shown that 9-1-1 telecommunicators who prioritize their resilience are happier on the job\, feel more confident about their day\, and experience greater life satisfaction. This presentation underscores the importance of resilience and offers specific tools and strategies for more of it.</p>\n<p>Learning Objectives:</p>\n<p>In this session\, participants will learn proven ways to:</p>\n<ul>\n<li>Understand the underlying cause of work-related chronic/traumatic stress</li>\n<li>Bring their best to their work life and home life\, every day</li>\n<li>Create more time for themselves to do the things most important to them<strong> </strong></li>\n</ul>\n<p><img class="wp-image-2214 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2019/10/adam-timm-healthy-dispatcher.jpg" alt="Adam Timm" width="160" height="240" /></p>\n<h3><strong><i>Presented by Adam Timm</i></strong></h3>\n<h4><strong><i>Founder/Instructor</i></strong></h4>\n<p><a href="http://www.thehealthydispatcher.com" target="_blank" rel="noopener noreferrer"><strong><i><img class="size-full wp-image-2223 alignnone" src="https://comelectronics.com/wp-content/uploads/2019/10/healthy-dispatcher-logo-720x105.png" alt="The Healthy Dispatcher Logo" width="360" height="53" /></i></strong></a></p>\n<p>Adam Timm is a bestselling author\, keynote speaker and consultant on the topics of personal resilience and peak performance for 9-1-1 telecommunicators. Adam spent over a decade as a 9-1-1 operator for the Los Angeles Police Department\, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD\, Adam started his training company\, “The Healthy Dispatcher\,” to bring tools for resilience to this challenging profession.</p>\n<p>Participants in Adam’s training classes and conference sessions praise his energetic and interactive presentation style\, calling his sessions “an awesome learning experience\,” “captivating\, thought-provoking\,” “amazing\,” and “incredibly engaging.” Adam travels nearly 300 days a year presenting training classes\, conference sessions and consulting across the country.</p>\n<p>He is a board-certified stress management consultant and the author of two books\, including the #1 bestseller\, <a href="http://www.amazon.com/Stress-Optional-How-Kick-Habit/dp/1628651539/ref=sr_1_2?s=books&amp;ie=UTF8&amp;qid=1435447865&amp;sr=1-2" target="_blank" rel="noopener noreferrer"><em>Stress Is Optional! How to Kick the Habit</em></a>\, and the popular\, “<a href="http://www.amazon.com/Dispatcher-Stress-Lessons-Beating-Burnout/dp/0990021661/" target="_blank" rel="noopener noreferrer"><em>Dispatcher Stress: 50 Lessons on Beating the Burnout</em></a>.” Adam’s articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands.</p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1035719819</p>\n<p>Public Safety Education Series</p>
URL:https://comelectronics.com/event/the-3-keys-to-beating-dispatcher-stress/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191119T160000
DTEND;TZID=America/Chicago:20191119T170000
DTSTAMP:20260422T170143
CREATED:20190208T095658Z
LAST-MODIFIED:20191119T061345Z
UID:1086-1574179200-1574182800@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1052544836" id="ow1428">https://meeting.zoho.com/meeting/register?sessionId=1052544836</a></p>
URL:https://comelectronics.com/event/hg-basic-training-14/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191106T120000
DTEND;TZID=America/Chicago:20191106T130000
DTSTAMP:20260422T170143
CREATED:20191016T195854Z
LAST-MODIFIED:20191016T231951Z
UID:2164-1573041600-1573045200@comelectronics.com
SUMMARY:9-1-1 Technology for Non-Engineers: How the Magic Happens
DESCRIPTION:Have you ever wondered how 9-1-1 works? Or wondered what all the fields mean in the ANI/ALI display? Or even what ANI/ALI is? Join us for a very basic introduction to 9-1-1 technology\, taught by a non-engineer for non-engineers. This class is for new employees and those who aren’t new but want to understand how the magic happens. \nPublic Safety Education Series \nClick the button below to register for this session.Register  \nAbout Beth English\, ENP: \n\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nAbout this series: \n\nThis series is presented by Commercial Electronics to share educational presentations on topics relevant to Public Safety Communications. At Commercial Electronics\, we are committed to providing NG-9-1-1 Public Safety recording and data capture solutions that meet the requirements of today’s PSAPs.\n  <p><img class="aligncenter wp-image-2130 size-large" src="https://comelectronics.com/wp-content/uploads/2019/10/9-1-1-for-non-engineers-commercial-electronics-1024x576.jpg" alt="9-1-1 for Non-Engineers" width="400" height="225" /></p>\n<p>Have you ever wondered how 9-1-1 works? Or wondered what all the fields mean in the ANI/ALI display? Or even what ANI/ALI is? Join us for a very basic introduction to 9-1-1 technology\, taught by a non-engineer for non-engineers. This class is for new employees and those who aren’t new but want to understand how the magic happens.</p>\n<p><strong>Public Safety Education Series</strong></p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1026072260</p>\n<p><strong>About Beth English\, ENP:</strong></p>\n<div>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>\n<p><strong>About this series:</strong></p>\n</div>\n<div>This series is presented by Commercial Electronics to share educational presentations on topics relevant to Public Safety Communications. At Commercial Electronics\, we are committed to providing NG-9-1-1 Public Safety recording and data capture solutions that meet the requirements of today&#8217;s PSAPs.</div>\n<p>&nbsp;</p>
URL:https://comelectronics.com/event/9-1-1-technology-for-non-engineers-how-the-magic-happens/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191016T090000
DTEND;TZID=America/Chicago:20191016T100000
DTSTAMP:20260422T170143
CREATED:20190625T205726Z
LAST-MODIFIED:20191016T021106Z
UID:1711-1571216400-1571220000@comelectronics.com
SUMMARY:HigherGround Advanced Training: Quality Assurance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1082034878" id="ow1242">https://meeting.zoho.com/meeting/register?sessionId=1082034878</a></p>
URL:https://comelectronics.com/event/higherground-advanced-training-quality-assurance-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191015T100000
DTEND;TZID=America/Chicago:20191015T110000
DTSTAMP:20260422T170143
CREATED:20190208T095658Z
LAST-MODIFIED:20191015T021151Z
UID:1084-1571133600-1571137200@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1091234241" id="ow1083">https://meeting.zoho.com/meeting/register?sessionId=1091234241</a></p>
URL:https://comelectronics.com/event/hg-basic-training-13/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191002T120000
DTEND;TZID=America/Chicago:20191002T130000
DTSTAMP:20260422T170143
CREATED:20190904T151418Z
LAST-MODIFIED:20190904T151418Z
UID:2043-1570017600-1570021200@comelectronics.com
SUMMARY:9-1-1 Public Education: The Big Picture
DESCRIPTION:Saving lives is the ultimate goal…right?? As a public educator\, are you juggling job duties while struggling to keep the “big picture” in mind? \nFrom this webinar\, you will gain insights on how clearly seeing the “big picture” can help you clarify and navigate the complexities of your public education program. \nPresented by Patti Davis\, President & Conference Chair\, National Public Safety Educator Forum \nPublic Safety Education Series \nClick the button below to register for this session.Register  \n\nAbout Patti Davis: \nPatti Davis had planned to be an elementary classroom teacher\, earning her BBS in Education and Masters in Reading\, but then she discovered her life’s work was teaching people of all ages. Over the past 24 years\, Patti has worked in one capacity or another in Public Education at the West Central Texas Council of Governments. Whether it was cancer awareness\, interviewing skills\, GED study skills\, computer skills\, or 9-1-1 awareness\, her jobs at the COG have enabled Patti to feed her passions – passions for connecting people with other people\, with resources\, with learning\, and with information. \nAbout National Public Safety Educator Forum:\n\nNational Public Safety Educator Forum is a network of public safety professionals that serves to strengthen the resources of 9-1-1 public education programs by sharing resources and information. \nAbout this series: \n\nThis series is presented by Commercial Electronics to share educational presentations on topics relevant to Public Safety Communications. At Commercial Electronics\, we are committed to providing NG-9-1-1 Public Safety recording and data capture solutions that meet the requirements of today’s PSAPs.<p>&nbsp;</p>\n<p>Saving lives is the ultimate goal&#8230;right?? As a public educator\, are you juggling job duties while struggling to keep the &#8220;big picture&#8221; in mind?</p>\n<p>From this webinar\, you will gain insights on how clearly seeing the &#8220;big picture&#8221; can help you clarify and navigate the complexities of your public education program.</p>\n<p>Presented by Patti Davis\, President &amp; Conference Chair\, National Public Safety Educator Forum</p>\n<p><strong>Public Safety Education Series</strong></p>\n<p>https://meeting.zoho.com/meeting/register?sessionId=1079361995</p>\n<div>\n<p><strong>About Patti Davis:</strong></p>\n<p>Patti Davis had planned to be an elementary classroom teacher\, earning her BBS in Education and Masters in Reading\, but then she discovered her life&#8217;s work was teaching people of all ages. Over the past 24 years\, Patti has worked in one capacity or another in Public Education at the West Central Texas Council of Governments. Whether it was cancer awareness\, interviewing skills\, GED study skills\, computer skills\, or 9-1-1 awareness\, her jobs at the COG have enabled Patti to feed her passions &#8211; passions for connecting people with other people\, with resources\, with learning\, and with information.</p>\n<p><strong>About National Public Safety Educator Forum:</strong></div>\n<div>\n<p>National Public Safety Educator Forum is a network of public safety professionals that serves to strengthen the resources of 9-1-1 public education programs by sharing resources and information.</p>\n<p><strong>About this series:</strong></p>\n</div>\n<div>This series is presented by Commercial Electronics to share educational presentations on topics relevant to Public Safety Communications. At Commercial Electronics\, we are committed to providing NG-9-1-1 Public Safety recording and data capture solutions that meet the requirements of today&#8217;s PSAPs.</div>
URL:https://comelectronics.com/event/9-1-1-public-education-the-big-picture/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190926T120000
DTEND;TZID=America/Chicago:20190926T130000
DTSTAMP:20260422T170143
CREATED:20190208T095658Z
LAST-MODIFIED:20190926T001205Z
UID:1082-1569499200-1569502800@comelectronics.com
SUMMARY:HigherGround Advanced Training: Shortcuts to Showcase Performance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1020806549" id="ow800">https://meeting.zoho.com/meeting/register?sessionId=1020806549</a></p>
URL:https://comelectronics.com/event/hg-training-shortcuts-to-showcase-performance-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190925T120000
DTEND;TZID=America/Chicago:20190925T130000
DTSTAMP:20260422T170143
CREATED:20190208T095658Z
LAST-MODIFIED:20190925T001150Z
UID:1080-1569412800-1569416400@comelectronics.com
SUMMARY:HigherGround Advanced Training: Dashboards\, Your Center At A Glance
DESCRIPTION:Click the button below to register for this session.Register  <p><a href="https://meeting.zoho.com/meeting/register?sessionId=1097218342" id="ow638">https://meeting.zoho.com/meeting/register?sessionId=1097218342</a></p>
URL:https://comelectronics.com/event/hg-training-dashboards-your-center-at-a-glance-3/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190924T120000
DTEND;TZID=America/Chicago:20190924T130000
DTSTAMP:20260422T170143
CREATED:20190208T095657Z
LAST-MODIFIED:20190924T001134Z
UID:1078-1569326400-1569330000@comelectronics.com
SUMMARY:HigherGround Advanced Training: Advanced User and Report Settings
DESCRIPTION:Click the button below to register for this session.Register  <p>https://meeting.zoho.com/meeting/register?sessionId=1049263441</p>
URL:https://comelectronics.com/event/hg-training-advanced-user-and-report-settings-4/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190917T180000
DTEND;TZID=America/Chicago:20190917T190000
DTSTAMP:20260422T170143
CREATED:20190208T095657Z
LAST-MODIFIED:20190918T234535Z
UID:1076-1568743200-1568746800@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p>https://meeting.zoho.com/meeting/register?sessionId=1066798250</p>
URL:https://comelectronics.com/event/hg-basic-training-12/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190904T120000
DTEND;TZID=America/Chicago:20190904T130000
DTSTAMP:20260422T170143
CREATED:20190711T182524Z
LAST-MODIFIED:20190711T183016Z
UID:1775-1567598400-1567602000@comelectronics.com
SUMMARY:Aztec High School Shooting “The School Shooting You Didn’t Hear About”
DESCRIPTION:Click the button below to register for this session.Register  \n“Dispatching is a calling\, it is not something that everyone can do.  It takes a strong individual dedicated to helping others to the very best of their ability.  In order to keep our centers\, our agencies\, our communities and ourselves out of liability trouble it is imperative we train often and on current events utilizing all available resources.  We can never say ‘that won’t happen here’ because we never know what type of calls will happen on any given day so we must always be prepared.” — Tandra Malcom \nDecember 7\, 2017\, Aztec High School in Aztec\, New Mexico experienced a school shooting leaving two students dead and a community in shock.  This webinar will give an understanding of this incident from the dispatch center’s perspective including pre-planning\, lessons learned and moving forward after the incident. \nPresented by Tandra K. Malcom\, Operations Manager\, San Juan County Communications Authority \nLocated in the Northwest corner of New Mexico in what is commonly referred to as the Four Corners\, Aztec is a small community of about 6\,500 people.   The City of Aztec Police and Fire departments are dispatched by a combined communications center that also serves the City of Farmington\, the City of Bloomfield\, and San Juan County\, handling Police\, Fire\, and EMS. <p>https://meeting.zoho.com/meeting/register?sessionId=1096109987</p>\n<p>&#8220;<em>Dispatching is a calling\, it is not something that everyone can do.  It takes a strong individual dedicated to helping others to the very best of their ability.  In order to keep our centers\, our agencies\, our communities and ourselves out of liability trouble it is imperative we train often and on current events utilizing all available resources.  We can never say &#8216;that won’t happen here&#8217; because we never know what type of calls will happen on any given day so we must always be prepared.</em>&#8221; &#8212; <em>Tandra Malcom</em></p>\n<p>December 7\, 2017\, Aztec High School in Aztec\, New Mexico experienced a school shooting leaving two students dead and a community in shock.  This webinar will give an understanding of this incident from the dispatch center&#8217;s perspective including pre-planning\, lessons learned and moving forward after the incident.</p>\n<p><em><strong>Presented by Tandra K. Malcom\, Operations Manager\, San Juan County Communications Authority</strong></em></p>\n<p>Located in the Northwest corner of New Mexico in what is commonly referred to as the Four Corners\, Aztec is a small community of about 6\,500 people.   The City of Aztec Police and Fire departments are dispatched by a combined communications center that also serves the City of Farmington\, the City of Bloomfield\, and San Juan County\, handling Police\, Fire\, and EMS.</p>
URL:https://comelectronics.com/event/aztec-high-school-shooting-the-school-shooting-you-didnt-hear-about/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190827T160000
DTEND;TZID=America/Chicago:20190827T170000
DTSTAMP:20260422T170143
CREATED:20190208T095657Z
LAST-MODIFIED:20190827T224212Z
UID:1074-1566921600-1566925200@comelectronics.com
SUMMARY:HigherGround Advanced Training: Customizing Reports For Your Center
DESCRIPTION:Click the button below to register for this session.Register  <p>https://meeting.zoho.com/meeting/register?sessionId=1031699017</p>
URL:https://comelectronics.com/event/hg-advanced-training-customizing-reports-for-your-center-4/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190821T140000
DTEND;TZID=America/Chicago:20190821T150000
DTSTAMP:20260422T170143
CREATED:20190208T095657Z
LAST-MODIFIED:20190821T202342Z
UID:1072-1566396000-1566399600@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p>https://meeting.zoho.com/meeting/register?sessionId=1034638531</p>
URL:https://comelectronics.com/event/hg-basic-training-10/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190807T120000
DTEND;TZID=America/Chicago:20190807T130000
DTSTAMP:20260422T170143
CREATED:20190709T180739Z
LAST-MODIFIED:20190723T163734Z
UID:1749-1565179200-1565182800@comelectronics.com
SUMMARY:TX TERT Hurricane Harvey Telecommunicator Response - How TX TERT supported the First First Responders
DESCRIPTION:Click the button below to register for this session.Register  \nIn 2017\, Hurricane Harvey devasted three geographical areas of Texas. Following the events of Harvey\, TX TERT deployed over 40 9-1-1 Telecommunicators on nine teams to five different agencies. TX TERT State Coordinator\, Jason Smith\, ENP\,  will review lessons learned from the deployments and steps taken following previous deployments to ensure the program will be ready to accommodate future TERT requests. \nMeet our presenter \nAlong with being\, TX TERT State Coordinator\, Jason Smith\, ENP\, is the 9-1-1 Operations Supervisor for the North Central Texas Regional Emergency Communications District. Jason has 20 years of service in public safety communications and holds his Master Telecommunicator Certificate. Jason has been an active TX TERT member since 2007. He was associated with the first TERT deployment following Hurricane Ike and served as the communications liaison during the Hurricane Isaac deployment. Jason was appointed to the TX TERT state coordinator position in May 2017 and was responsible for organizing and deploying the nine TERT teams following Hurricane Harvey. Jason has had the opportunity to travel around Texas and the nation to present on various TERT-related topics and is a strong supporter of the TERT initiative. <p>https://meeting.zoho.com/meeting/register?sessionId=1073787797</p>\n<p>In 2017\, Hurricane Harvey devasted three geographical areas of Texas. Following the events of Harvey\, TX TERT deployed over 40 9-1-1 Telecommunicators on nine teams to five different agencies. TX TERT State Coordinator\, Jason Smith\, ENP\,  will review lessons learned from the deployments and steps taken following previous deployments to ensure the program will be ready to accommodate future TERT requests.</p>\n<p><strong>Meet our presenter</strong></p>\n<p>Along with being\, TX TERT State Coordinator\, Jason Smith\, ENP\, is the 9-1-1 Operations Supervisor for the North Central Texas Regional Emergency Communications District. Jason has 20 years of service in public safety communications and holds his Master Telecommunicator Certificate. Jason has been an active TX TERT member since 2007. He was associated with the first TERT deployment following Hurricane Ike and served as the communications liaison during the Hurricane Isaac deployment. Jason was appointed to the TX TERT state coordinator position in May 2017 and was responsible for organizing and deploying the nine TERT teams following Hurricane Harvey. Jason has had the opportunity to travel around Texas and the nation to present on various TERT-related topics and is a strong supporter of the TERT initiative.</p>
URL:https://comelectronics.com/event/tx-tert-hurricane-harvey-telecommunicator-response-how-tx-tert-supported-the-first-first-responders/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190723T110000
DTEND;TZID=America/Chicago:20190723T120000
DTSTAMP:20260422T170143
CREATED:20190625T205724Z
LAST-MODIFIED:20190723T061248Z
UID:1702-1563879600-1563883200@comelectronics.com
SUMMARY:HigherGround Advanced Training: Quality Assurance
DESCRIPTION:Click the button below to register for this session.Register  <p>https://meeting.zoho.com/meeting/register?sessionId=1016232164</p>
URL:https://comelectronics.com/event/higherground-advanced-training-quality-assurance/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190717T100000
DTEND;TZID=America/Chicago:20190717T110000
DTSTAMP:20260422T170143
CREATED:20190208T095656Z
LAST-MODIFIED:20190717T234536Z
UID:1070-1563357600-1563361200@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:Click the button below to register for this session.Register  <p>https://meeting.zoho.com/meeting/register?sessionId=1056446616</p>
URL:https://comelectronics.com/event/https-meeting-zoho-com-meeting-registersessionid1056446616/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190710T120000
DTEND;TZID=America/Chicago:20190710T130000
DTSTAMP:20260422T170143
CREATED:20190607T165803Z
LAST-MODIFIED:20190625T191159Z
UID:1623-1562760000-1562763600@comelectronics.com
SUMMARY:From Punching Bag to Telecommunicator: Training Mistakes to Avoid When Developing your Best Co-worker
DESCRIPTION:Click the button below to register for this session.Register  \nAnother trainee bit the dust\, which means you’re still shorthanded. Why did that happen? What could you have done to change that? Let’s talk about training mistakes you can avoid while developing your Best co-worker. <p>https://meeting.zoho.com/meeting/register?sessionId=1023150974</p>\n<p>Another trainee bit the dust\, which means you&#8217;re still shorthanded. Why did that happen? What could you have done to change that? Let&#8217;s talk about training mistakes you can avoid while developing your Best co-worker.</p>
URL:https://comelectronics.com/event/from-punching-bag-to-telecommunicator-training-mistakes-to-avoid-when-developing-your-best-co-worker/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190624T180000
DTEND;TZID=America/Chicago:20190624T190000
DTSTAMP:20260422T170143
CREATED:20190208T095656Z
LAST-MODIFIED:20190625T210011Z
UID:1068-1561399200-1561402800@comelectronics.com
SUMMARY:HigherGround Basic Training
DESCRIPTION:https://zoom.us/j/883337229 \n<p>https://zoom.us/j/883337229</p>
URL:https://comelectronics.com/event/hg-basic-training-9/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190613T120000
DTEND;TZID=America/Chicago:20190613T130000
DTSTAMP:20260422T170143
CREATED:20190208T095656Z
LAST-MODIFIED:20190603T155900Z
UID:1066-1560427200-1560430800@comelectronics.com
SUMMARY:HG Training - Shortcuts to Showcase Performance
DESCRIPTION:https://zoom.us/j/124902376 \n<p>https://zoom.us/j/124902376</p>
URL:https://comelectronics.com/event/hg-training-shortcuts-to-showcase-performance/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190612T120000
DTEND;TZID=America/Chicago:20190612T130000
DTSTAMP:20260422T170143
CREATED:20190208T095656Z
LAST-MODIFIED:20190603T155859Z
UID:1064-1560340800-1560344400@comelectronics.com
SUMMARY:HG Training - Dashboards\, Your Center At A Glance
DESCRIPTION:https://zoom.us/j/571168606 \n<p>https://zoom.us/j/571168606</p>
URL:https://comelectronics.com/event/hg-training-dashboards-your-center-at-a-glance-2/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190611T120000
DTEND;TZID=America/Chicago:20190611T130000
DTSTAMP:20260422T170143
CREATED:20190208T095656Z
LAST-MODIFIED:20190603T224848Z
UID:1062-1560254400-1560258000@comelectronics.com
SUMMARY:HigherGround Training - Advanced User and Report Settings
DESCRIPTION:https://zoom.us/j/268101367 \n<p>https://zoom.us/j/268101367</p>
URL:https://comelectronics.com/event/hg-training-advanced-user-and-report-settings-3/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190522T120000
DTEND;TZID=America/Chicago:20190522T130000
DTSTAMP:20260422T170143
CREATED:20190208T095656Z
LAST-MODIFIED:20190522T141336Z
UID:1060-1558526400-1558530000@comelectronics.com
SUMMARY:HG Advanced Training: Customizing Reports For Your Center
DESCRIPTION:https://zoom.us/j/200704193 \n<p>https://zoom.us/j/200704193</p>
URL:https://comelectronics.com/event/hg-advanced-training-customizing-reports-for-your-center-3/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190520T160000
DTEND;TZID=America/Chicago:20190520T170000
DTSTAMP:20260422T170143
CREATED:20190208T095656Z
LAST-MODIFIED:20190520T140748Z
UID:1058-1558368000-1558371600@comelectronics.com
SUMMARY:HG Basic Training
DESCRIPTION:https://zoom.us/j/739643521 \n<p>https://zoom.us/j/739643521</p>
URL:https://comelectronics.com/event/hg-basic-training-8/
CATEGORIES:Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190417T100000
DTEND;TZID=America/Chicago:20190417T110000
DTSTAMP:20260422T170143
CREATED:20190208T095655Z
LAST-MODIFIED:20190416T063446Z
UID:1056-1555495200-1555498800@comelectronics.com
SUMMARY:HG Basic Training
DESCRIPTION:https://zoom.us/j/667942127 \n<p>https://zoom.us/j/667942127</p>
URL:https://comelectronics.com/event/hg-basi-training/
CATEGORIES:Training
END:VEVENT
END:VCALENDAR