https://meeting.zoho.com/meeting/register?sessionId=1010206973
URL:https://comelectronics.com/event/hg-advanced-training-advanced-user-settings/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200701T120000 DTEND;TZID=America/Chicago:20200701T130000 DTSTAMP:20260422T171334 CREATED:20200602T181658Z LAST-MODIFIED:20200603T214137Z UID:3168-1593604800-1593608400@comelectronics.com SUMMARY:The Top 6 Leadership Skills You Need DESCRIPTION:Some people are natural born leaders\, but most of us have to work at developing leadership skills. But why do we need them\, and which skills do we need? In part one of our PSAP Leadership Series\, we will explore what leadership is\, why we need leadership skills\, and which of those skills are the ones we need the most. \nClick the button below to register for this session.Register \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.Some people are natural born leaders\, but most of us have to work at developing leadership skills. But why do we need them\, and which skills do we need? In part one of our PSAP Leadership Series\, we will explore what leadership is\, why we need leadership skills\, and which of those skills are the ones we need the most.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1075188472
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Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/the-top-6-leadership-skills-you-need/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200625T110000 DTEND;TZID=America/Chicago:20200625T120000 DTSTAMP:20260422T171334 CREATED:20191231T102648Z LAST-MODIFIED:20200625T083850Z UID:2423-1593082800-1593086400@comelectronics.com SUMMARY:HigherGround Advanced Training: Quality Assurance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1027605485
URL:https://comelectronics.com/event/higherground-advanced-training-quality-assurance-4/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200609T190000 DTEND;TZID=America/Chicago:20200609T200000 DTSTAMP:20260422T171334 CREATED:20191231T102648Z LAST-MODIFIED:20200609T061648Z UID:2422-1591729200-1591732800@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1096952155
URL:https://comelectronics.com/event/higherground-basic-training-6/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200603T120000 DTEND;TZID=America/Chicago:20200603T130000 DTSTAMP:20260422T171334 CREATED:20200501T165557Z LAST-MODIFIED:20200501T165557Z UID:3003-1591185600-1591189200@comelectronics.com SUMMARY:PSAP In The Cloud DESCRIPTION:This webinar will investigate the nine benefits of hosting your PSAP call-taking solution in the cloud. Also\, the difference between a true cloud-native application and a cloud-hosted application will be detailed. Finally\, an actual cloud-native infrastructure will be reviewed. \nClick the button below to register for this session.Register \n \nPresented by Paul Tatro\, Vice President of Strategic Partners\, Carbyne \nPaul is a software executive with core skills in education\, international expansion\, sales\, sales support\, curriculum development\, and operational management. Paul has been a member of four start-up teams with two of the start-ups publicly traded on Nasdaq. Paul has executive management experience in international distribution/operations\, sales\, sales support\, training and professional seminars. Extensive experience in Blockchain\, public safety\, retail\, banking\, and telecom verticals\, deploying enterprise software\, first responder and offender management solutions. Paul has developed both direct and indirect sales and support operations in 52 countries. He is the author of the #1 bestselling book in two categories on Amazon\, Blockchain Unchained\, The Illustrated Guide to Understanding Blockchain. Prior to joining Carbyne\, Paul was Executive Vice President of Technical Services and International Operations for Global Tel*Link. Paul has degrees in Accounting and Data Processing. Paul also has a very high emotional intelligence which allows him to work effortlessly across many cultures and countries. He lives with his wife of 43 years\, Pam\, in New Jersey. See Paul’s full work history at his LinkedIn Profile.This webinar will investigate the nine benefits of hosting your PSAP call-taking solution in the cloud. Also\, the difference between a true cloud-native application and a cloud-hosted application will be detailed. Finally\, an actual cloud-native infrastructure will be reviewed.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1011701685
\n
Presented by Paul Tatro\, Vice President of Strategic Partners\, Carbyne
\nPaul is a software executive with core skills in education\, international expansion\, sales\, sales support\, curriculum development\, and operational management. Paul has been a member of four start-up teams with two of the start-ups publicly traded on Nasdaq. Paul has executive management experience in international distribution/operations\, sales\, sales support\, training and professional seminars. Extensive experience in Blockchain\, public safety\, retail\, banking\, and telecom verticals\, deploying enterprise software\, first responder and offender management solutions. Paul has developed both direct and indirect sales and support operations in 52 countries. He is the author of the #1 bestselling book in two categories on Amazon\, Blockchain Unchained\, The Illustrated Guide to Understanding Blockchain. Prior to joining Carbyne\, Paul was Executive Vice President of Technical Services and International Operations for Global Tel*Link. Paul has degrees in Accounting and Data Processing. Paul also has a very high emotional intelligence which allows him to work effortlessly across many cultures and countries. He lives with his wife of 43 years\, Pam\, in New Jersey. See Paul’s full work history at his LinkedIn Profile.
URL:https://comelectronics.com/event/psap-in-the-cloud/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200520T110000 DTEND;TZID=America/Chicago:20200520T120000 DTSTAMP:20260422T171334 CREATED:20191231T102648Z LAST-MODIFIED:20200520T030102Z UID:2421-1589972400-1589976000@comelectronics.com SUMMARY:HigherGround Advanced Training: Manage DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1076451475
URL:https://comelectronics.com/event/higherground-advanced-training-manage-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200506T120000 DTEND;TZID=America/Chicago:20200506T130000 DTSTAMP:20260422T171334 CREATED:20200402T225220Z LAST-MODIFIED:20200402T225220Z UID:2871-1588766400-1588770000@comelectronics.com SUMMARY:Understanding Device Location DESCRIPTION:This webinar will compare how an emergency event location is determined using network location (cell phone tower triangulation) and cell-phone device location. The differences between the methods used by Apple\, Google\, and AML are contrasted. Also\, the information flow of how the device location data moves from the caller to the cloud\, to the PSAP and back (if there is a re-bid). \nClick the button below to register for this session.Register \n \nPresented by Paul Tatro\, Vice President of Strategic Partners\, Carbyne \nPaul is a software executive with core skills in education\, international expansion\, sales\, sales support\, curriculum development\, and operational management. Paul has been a member of four start-up teams with two of the start-ups publicly traded on Nasdaq. Paul has executive management experience in international distribution/operations\, sales\, sales support\, training and professional seminars. Extensive experience in Blockchain\, public safety\, retail\, banking\, and telecom verticals\, deploying enterprise software\, first responder and offender management solutions. Paul has developed both direct and indirect sales and support operations in 52 countries. He is the author of the #1 bestselling book in two categories on Amazon\, Blockchain Unchained\, The Illustrated Guide to Understanding Blockchain. Prior to joining Carbyne\, Paul was Executive Vice President of Technical Services and International Operations for Global Tel*Link. Paul has degrees in Accounting and Data Processing. Paul also has a very high emotional intelligence which allows him to work effortlessly across many cultures and countries. He lives with his wife of 43 years\, Pam\, in New Jersey. See Paul’s full work history at his LinkedIn Profile.This webinar will compare how an emergency event location is determined using network location (cell phone tower triangulation) and cell-phone device location. The differences between the methods used by Apple\, Google\, and AML are contrasted. Also\, the information flow of how the device location data moves from the caller to the cloud\, to the PSAP and back (if there is a re-bid).
\nhttps://meeting.zoho.com/meeting/register?sessionId=1091487503
\n
Presented by Paul Tatro\, Vice President of Strategic Partners\, Carbyne
\nPaul is a software executive with core skills in education\, international expansion\, sales\, sales support\, curriculum development\, and operational management. Paul has been a member of four start-up teams with two of the start-ups publicly traded on Nasdaq. Paul has executive management experience in international distribution/operations\, sales\, sales support\, training and professional seminars. Extensive experience in Blockchain\, public safety\, retail\, banking\, and telecom verticals\, deploying enterprise software\, first responder and offender management solutions. Paul has developed both direct and indirect sales and support operations in 52 countries. He is the author of the #1 bestselling book in two categories on Amazon\, Blockchain Unchained\, The Illustrated Guide to Understanding Blockchain. Prior to joining Carbyne\, Paul was Executive Vice President of Technical Services and International Operations for Global Tel*Link. Paul has degrees in Accounting and Data Processing. Paul also has a very high emotional intelligence which allows him to work effortlessly across many cultures and countries. He lives with his wife of 43 years\, Pam\, in New Jersey. See Paul’s full work history at his LinkedIn Profile.
URL:https://comelectronics.com/event/understanding-device-location/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200505T140000 DTEND;TZID=America/Chicago:20200505T150000 DTSTAMP:20260422T171334 CREATED:20191231T102647Z LAST-MODIFIED:20200505T010327Z UID:2420-1588687200-1588690800@comelectronics.com SUMMARY:HigherGround Advanced Training: Customizing Reports For Your Center DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1027733999
URL:https://comelectronics.com/event/higherground-advanced-training-customizing-reports-for-your-center/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200504T140000 DTEND;TZID=America/Chicago:20200504T150000 DTSTAMP:20260422T171334 CREATED:20191231T102647Z LAST-MODIFIED:20200504T005926Z UID:2419-1588600800-1588604400@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1088062735
URL:https://comelectronics.com/event/higherground-basic-training-5/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200416T120000 DTEND;TZID=America/Chicago:20200416T130000 DTSTAMP:20260422T171334 CREATED:20191231T102647Z LAST-MODIFIED:20200415T224731Z UID:2418-1587038400-1587042000@comelectronics.com SUMMARY:HigherGround Advanced Training: Shortcuts to Showcase Performance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1011551524
URL:https://comelectronics.com/event/higherground-advanced-training-shortcuts-to-showcase-performance-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200415T120000 DTEND;TZID=America/Chicago:20200415T130000 DTSTAMP:20260422T171334 CREATED:20191231T102647Z LAST-MODIFIED:20200414T224715Z UID:2417-1586952000-1586955600@comelectronics.com SUMMARY:HigherGround Advanced Training: Dashboards\, Your Center At A Glance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1072042364
URL:https://comelectronics.com/event/higherground-advanced-training-dashboards-your-center-at-a-glance-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200414T120000 DTEND;TZID=America/Chicago:20200414T130000 DTSTAMP:20260422T171334 CREATED:20191231T102647Z LAST-MODIFIED:20200413T224233Z UID:2416-1586865600-1586869200@comelectronics.com SUMMARY:HigherGround Advanced Training: Advanced User and Report Settings DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1011232691
URL:https://comelectronics.com/event/higherground-advanced-training-advanced-user-and-report-settings-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200409T180000 DTEND;TZID=America/Chicago:20200409T190000 DTSTAMP:20260422T171334 CREATED:20191231T102647Z LAST-MODIFIED:20200409T215653Z UID:2415-1586455200-1586458800@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1029365725
URL:https://comelectronics.com/event/higherground-basic-training-4/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200401T120000 DTEND;TZID=America/Chicago:20200401T130000 DTSTAMP:20260422T171334 CREATED:20200305T183144Z LAST-MODIFIED:20200305T183206Z UID:2725-1585742400-1585746000@comelectronics.com SUMMARY:Radio 101: What Telecomunicators Need to Know About Land Mobile Radio (LMR) DESCRIPTION:Telecommunicators rely on land mobile radio (LMR) to perform their jobs; however most have little or no knowledge of LMR. This session will provide insight to the history of LMR\, the basic network configurations and the important role APCO has played in the evolution of LMR. Audience: Telecommunicators with limited knowledge of LMR. \nClick the button below to register for this session.Register \n \nPresented by Brian Hughes\, Vice President of Strategic Programs\, Eastern Communications Ltd \nBrian has 44 years’ experience in the land mobile radio and he has held executive positions with Motorola\, GE\, LM Ericsson and Eastern Communications Ltd. These positions have included managing sales\, marketing and distribution organizations in the United States as well as serving as the Director of Asia Pacific for Ericsson’s land mobile unit headquartered in Kuala Lumpur\, Malaysia. \nAs a long time commercial member of APCO\, Brian has served eight years on APCO’s Commercial Advisory Council (CAC)\, served as the CAC’s representative on APCO’s Board of Directors and was a Charter Member of APCO’s Conference and Exposition Advisory Committee. \nBrian has also served as the host and presenter for the Career Advancement Center at APCO’s annual conference. In addition\, Brian has addressed professional and trade seminars in Europe\, Australia\, China\, Singapore\, Korea\, Malaysia and Indonesia as well as student and professional groups in the United States.Telecommunicators rely on land mobile radio (LMR) to perform their jobs; however most have little or no knowledge of LMR. This session will provide insight to the history of LMR\, the basic network configurations and the important role APCO has played in the evolution of LMR. Audience: Telecommunicators with limited knowledge of LMR.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1059487207
\n
Presented by Brian Hughes\, Vice President of Strategic Programs\, Eastern Communications Ltd
\nBrian has 44 years’ experience in the land mobile radio and he has held executive positions with Motorola\, GE\, LM Ericsson and Eastern Communications Ltd. These positions have included managing sales\, marketing and distribution organizations in the United States as well as serving as the Director of Asia Pacific for Ericsson’s land mobile unit headquartered in Kuala Lumpur\, Malaysia.
\nAs a long time commercial member of APCO\, Brian has served eight years on APCO’s Commercial Advisory Council (CAC)\, served as the CAC’s representative on APCO’s Board of Directors and was a Charter Member of APCO’s Conference and Exposition Advisory Committee.
\nBrian has also served as the host and presenter for the Career Advancement Center at APCO’s annual conference. In addition\, Brian has addressed professional and trade seminars in Europe\, Australia\, China\, Singapore\, Korea\, Malaysia and Indonesia as well as student and professional groups in the United States.
URL:https://comelectronics.com/event/radio-101-what-telecomunicators-need-to-know-about-land-mobile-radio-lmr/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200325T120000 DTEND;TZID=America/Chicago:20200325T130000 DTSTAMP:20260422T171334 CREATED:20200319T140043Z LAST-MODIFIED:20200319T140129Z UID:2767-1585137600-1585141200@comelectronics.com SUMMARY:Carbyne: Free Coronavirus Monitoring to ECCs DESCRIPTION:Who is Carbyne\nWhat is and how does Carbyne’s technology work\nHow can this be applied to help deal with the CoronaVirus\nSneak peek of new interface for Carbyne technology\nQuestions and wrap up\n\nFree Webinar \nCan’t join us on Mar 25? Register and we’ll send you a recording. \nClick the button below to register for this session.Register \n \nPresented by Paul Tatro\, Vice President of Strategic Partners\, Carbyne \nPaul is a software executive with core skills in education\, international expansion\, sales\, sales support\, curriculum development\, and operational management. Paul has been a member of four start-up teams with two of the start-ups publicly traded on Nasdaq. Paul has executive management experience in international distribution/operations\, sales\, sales support\, training and professional seminars. Extensive experience in Blockchain\, public safety\, retail\, banking\, and telecom verticals\, deploying enterprise software\, first responder and offender management solutions. Paul has developed both direct and indirect sales and support operations in 52 countries. He is the author of the #1 bestselling book in two categories on Amazon\, Blockchain Unchained\, The Illustrated Guide to Understanding Blockchain. Prior to joining Carbyne\, Paul was Executive Vice President of Technical Services and International Operations for Global Tel*Link. Paul has degrees in Accounting and Data Processing. Paul also has a very high emotional intelligence which allows him to work effortlessly across many cultures and countries. He lives with his wife of 43 years\, Pam\, in New Jersey. See Paul’s full work history at his LinkedIn Profile.Free Webinar
\nCan’t join us on Mar 25? Register and we’ll send you a recording.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1066790507
\n
Presented by Paul Tatro\, Vice President of Strategic Partners\, Carbyne
\nPaul is a software executive with core skills in education\, international expansion\, sales\, sales support\, curriculum development\, and operational management. Paul has been a member of four start-up teams with two of the start-ups publicly traded on Nasdaq. Paul has executive management experience in international distribution/operations\, sales\, sales support\, training and professional seminars. Extensive experience in Blockchain\, public safety\, retail\, banking\, and telecom verticals\, deploying enterprise software\, first responder and offender management solutions. Paul has developed both direct and indirect sales and support operations in 52 countries. He is the author of the #1 bestselling book in two categories on Amazon\, Blockchain Unchained\, The Illustrated Guide to Understanding Blockchain. Prior to joining Carbyne\, Paul was Executive Vice President of Technical Services and International Operations for Global Tel*Link. Paul has degrees in Accounting and Data Processing. Paul also has a very high emotional intelligence which allows him to work effortlessly across many cultures and countries. He lives with his wife of 43 years\, Pam\, in New Jersey. See Paul’s full work history at his LinkedIn Profile.
URL:https://comelectronics.com/event/carbyne-free-coronavirus-monitoring-to-eccs/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200324T150000 DTEND;TZID=America/Chicago:20200324T160000 DTSTAMP:20260422T171334 CREATED:20191231T102647Z LAST-MODIFIED:20200324T191538Z UID:2414-1585062000-1585065600@comelectronics.com SUMMARY:HigherGround Advanced Training: Quality Assurance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1086097605
URL:https://comelectronics.com/event/higherground-advanced-training-quality-assurance-3/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200309T170000 DTEND;TZID=America/Chicago:20200309T180000 DTSTAMP:20260422T171334 CREATED:20191227T102619Z LAST-MODIFIED:20200309T173400Z UID:2398-1583773200-1583776800@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1028661678
URL:https://comelectronics.com/event/higherground-basic-training-3/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200304T120000 DTEND;TZID=America/Chicago:20200304T130000 DTSTAMP:20260422T171334 CREATED:20200204T175426Z LAST-MODIFIED:20200204T175426Z UID:2603-1583323200-1583326800@comelectronics.com SUMMARY:Drones and 9-1-1: Are You Ready for THIS? DESCRIPTION:Drones have been the must have toy for the “big boys”\, but they aren’t just toys any more. Not only are they being used to stalk and harass victims\, they are also being used in public safety to help with addressing\, mapping\, and combating crime. Join this session to learn about how drones are being used by public safety\, and also what actions you should take if you receive a 9-1-1 call about a drone being used for possible illegal activity. \nClick the button below to register for this session.Register \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.Drones have been the must have toy for the “big boys”\, but they aren’t just toys any more. Not only are they being used to stalk and harass victims\, they are also being used in public safety to help with addressing\, mapping\, and combating crime. Join this session to learn about how drones are being used by public safety\, and also what actions you should take if you receive a 9-1-1 call about a drone being used for possible illegal activity.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1091487503
\n
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/drones-and-9-1-1-are-you-ready-for-this/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200219T100000 DTEND;TZID=America/Chicago:20200219T110000 DTSTAMP:20260422T171334 CREATED:20191227T102619Z LAST-MODIFIED:20200219T153414Z UID:2397-1582106400-1582110000@comelectronics.com SUMMARY:HigherGround Advanced Training: Manage DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1028656527
URL:https://comelectronics.com/event/higherground-advanced-training-manage/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200211T110000 DTEND;TZID=America/Chicago:20200211T120000 DTSTAMP:20260422T171334 CREATED:20191227T102619Z LAST-MODIFIED:20200211T150016Z UID:2396-1581418800-1581422400@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1030084593
URL:https://comelectronics.com/event/higherground-basic-training-2/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200205T120000 DTEND;TZID=America/Chicago:20200205T130000 DTSTAMP:20260422T171334 CREATED:20200123T165649Z LAST-MODIFIED:20200123T165852Z UID:2560-1580904000-1580907600@comelectronics.com SUMMARY:CYA! Cover Your Agency with Documentation DESCRIPTION:It’s inevitable. A call will go wrong and your agency will suddenly be in the spotlight. So\, how will you protect your agency? Join us to learn the importance of documentation\, instances for which documentation is needed\, and how it needs to be worded in order to Cover Your Agency! \nClick the button below to register for this session.Register \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.It’s inevitable. A call will go wrong and your agency will suddenly be in the spotlight. So\, how will you protect your agency? Join us to learn the importance of documentation\, instances for which documentation is needed\, and how it needs to be worded in order to Cover Your Agency!
\nhttps://meeting.zoho.com/meeting/register?sessionId=1091487503
\n
Presented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/cya-cover-your-agency-with-documentation/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200122T150000 DTEND;TZID=America/Chicago:20200122T160000 DTSTAMP:20260422T171334 CREATED:20191227T102619Z LAST-MODIFIED:20200122T123019Z UID:2395-1579705200-1579708800@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1060768096
URL:https://comelectronics.com/event/higherground-basic-training/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200116T120000 DTEND;TZID=America/Chicago:20200116T130000 DTSTAMP:20260422T171334 CREATED:20191227T102619Z LAST-MODIFIED:20200116T114601Z UID:2394-1579176000-1579179600@comelectronics.com SUMMARY:HigherGround Advanced Training: Shortcuts to Showcase Performance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1084028396
URL:https://comelectronics.com/event/higherground-advanced-training-shortcuts-to-showcase-performance/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200115T120000 DTEND;TZID=America/Chicago:20200115T130000 DTSTAMP:20260422T171334 CREATED:20191227T102619Z LAST-MODIFIED:20200115T113502Z UID:2393-1579089600-1579093200@comelectronics.com SUMMARY:HigherGround Advanced Training: Dashboards\, Your Center At A Glance DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1055120392
URL:https://comelectronics.com/event/higherground-advanced-training-dashboards-your-center-at-a-glance/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20200114T120000 DTEND;TZID=America/Chicago:20200114T130000 DTSTAMP:20260422T171334 CREATED:20191227T102619Z LAST-MODIFIED:20200114T113222Z UID:2392-1579003200-1579006800@comelectronics.com SUMMARY:HigherGround Advanced Training: Advanced User and Report Settings DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1069780410
URL:https://comelectronics.com/event/higherground-advanced-training-advanced-user-and-report-settings/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20191217T110000 DTEND;TZID=America/Chicago:20191217T120000 DTSTAMP:20260422T171334 CREATED:20190208T095658Z LAST-MODIFIED:20191217T094850Z UID:1088-1576580400-1576584000@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1012851999
URL:https://comelectronics.com/event/hg-basic-training-15/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20191204T120000 DTEND;TZID=America/Chicago:20191204T130000 DTSTAMP:20260422T171334 CREATED:20191024T205509Z LAST-MODIFIED:20191120T205144Z UID:2193-1575460800-1575464400@comelectronics.com SUMMARY:The 3 Keys to Beating Dispatcher Stress DESCRIPTION:9-1-1 telecommunicators are resilient by nature—they’re caregivers to the world! But without careful attention and regularly check-ins\, the challenges of the job can overwhelm even the most psychologically hardy. Research has shown that 9-1-1 telecommunicators who prioritize their resilience are happier on the job\, feel more confident about their day\, and experience greater life satisfaction. This presentation underscores the importance of resilience and offers specific tools and strategies for more of it. \nLearning Objectives: \nIn this session\, participants will learn proven ways to: \n\nUnderstand the underlying cause of work-related chronic/traumatic stress\nBring their best to their work life and home life\, every day\nCreate more time for themselves to do the things most important to them \n\n \nPresented by Adam Timm\nFounder/Instructor\n \nAdam Timm is a bestselling author\, keynote speaker and consultant on the topics of personal resilience and peak performance for 9-1-1 telecommunicators. Adam spent over a decade as a 9-1-1 operator for the Los Angeles Police Department\, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD\, Adam started his training company\, “The Healthy Dispatcher\,” to bring tools for resilience to this challenging profession. \nParticipants in Adam’s training classes and conference sessions praise his energetic and interactive presentation style\, calling his sessions “an awesome learning experience\,” “captivating\, thought-provoking\,” “amazing\,” and “incredibly engaging.” Adam travels nearly 300 days a year presenting training classes\, conference sessions and consulting across the country. \nHe is a board-certified stress management consultant and the author of two books\, including the #1 bestseller\, Stress Is Optional! How to Kick the Habit\, and the popular\, “Dispatcher Stress: 50 Lessons on Beating the Burnout.” Adam’s articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands. \nClick the button below to register for this session.Register \nPublic Safety Education Series9-1-1 telecommunicators are resilient by nature—they’re caregivers to the world! But without careful attention and regularly check-ins\, the challenges of the job can overwhelm even the most psychologically hardy. Research has shown that 9-1-1 telecommunicators who prioritize their resilience are happier on the job\, feel more confident about their day\, and experience greater life satisfaction. This presentation underscores the importance of resilience and offers specific tools and strategies for more of it.
\nLearning Objectives:
\nIn this session\, participants will learn proven ways to:
\n
Adam Timm is a bestselling author\, keynote speaker and consultant on the topics of personal resilience and peak performance for 9-1-1 telecommunicators. Adam spent over a decade as a 9-1-1 operator for the Los Angeles Police Department\, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD\, Adam started his training company\, “The Healthy Dispatcher\,” to bring tools for resilience to this challenging profession.
\nParticipants in Adam’s training classes and conference sessions praise his energetic and interactive presentation style\, calling his sessions “an awesome learning experience\,” “captivating\, thought-provoking\,” “amazing\,” and “incredibly engaging.” Adam travels nearly 300 days a year presenting training classes\, conference sessions and consulting across the country.
\nHe is a board-certified stress management consultant and the author of two books\, including the #1 bestseller\, Stress Is Optional! How to Kick the Habit\, and the popular\, “Dispatcher Stress: 50 Lessons on Beating the Burnout.” Adam’s articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1035719819
\nPublic Safety Education Series
URL:https://comelectronics.com/event/the-3-keys-to-beating-dispatcher-stress/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20191119T160000 DTEND;TZID=America/Chicago:20191119T170000 DTSTAMP:20260422T171334 CREATED:20190208T095658Z LAST-MODIFIED:20191119T061345Z UID:1086-1574179200-1574182800@comelectronics.com SUMMARY:HigherGround Basic Training DESCRIPTION:Click the button below to register for this session.Registerhttps://meeting.zoho.com/meeting/register?sessionId=1052544836
URL:https://comelectronics.com/event/hg-basic-training-14/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20191106T120000 DTEND;TZID=America/Chicago:20191106T130000 DTSTAMP:20260422T171334 CREATED:20191016T195854Z LAST-MODIFIED:20191016T231951Z UID:2164-1573041600-1573045200@comelectronics.com SUMMARY:9-1-1 Technology for Non-Engineers: How the Magic Happens DESCRIPTION:Have you ever wondered how 9-1-1 works? Or wondered what all the fields mean in the ANI/ALI display? Or even what ANI/ALI is? Join us for a very basic introduction to 9-1-1 technology\, taught by a non-engineer for non-engineers. This class is for new employees and those who aren’t new but want to understand how the magic happens. \nPublic Safety Education Series \nClick the button below to register for this session.Register \nAbout Beth English\, ENP: \n\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \nAbout this series: \n\nThis series is presented by Commercial Electronics to share educational presentations on topics relevant to Public Safety Communications. At Commercial Electronics\, we are committed to providing NG-9-1-1 Public Safety recording and data capture solutions that meet the requirements of today’s PSAPs.\n
Have you ever wondered how 9-1-1 works? Or wondered what all the fields mean in the ANI/ALI display? Or even what ANI/ALI is? Join us for a very basic introduction to 9-1-1 technology\, taught by a non-engineer for non-engineers. This class is for new employees and those who aren’t new but want to understand how the magic happens.
\nPublic Safety Education Series
\nhttps://meeting.zoho.com/meeting/register?sessionId=1026072260
\nAbout Beth English\, ENP:
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
\nAbout this series:
\nURL:https://comelectronics.com/event/9-1-1-technology-for-non-engineers-how-the-magic-happens/ CATEGORIES:Training END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20191016T090000 DTEND;TZID=America/Chicago:20191016T100000 DTSTAMP:20260422T171334 CREATED:20190625T205726Z LAST-MODIFIED:20191016T021106Z UID:1711-1571216400-1571220000@comelectronics.com SUMMARY:HigherGround Advanced Training: Quality Assurance DESCRIPTION:Click the button below to register for this session.Register
https://meeting.zoho.com/meeting/register?sessionId=1082034878
URL:https://comelectronics.com/event/higherground-advanced-training-quality-assurance-2/ CATEGORIES:Training END:VEVENT END:VCALENDAR