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SUMMARY:HG Basic Training
DESCRIPTION:This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.\nThis training will benefit: Dispatch\, Staff and New Hires. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>This webinar will cover what is needed to effectively operate HG’s Capture911. Including: personalizing screen layout; searching by filter and sorting the results; using playback and redaction; and saving and sharing interactions.<br />\nThis training will benefit: Dispatch\, Staff and New Hires.</p>\n\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-basic-training-20/
CATEGORIES:Basic Training
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