BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Commercial Electronics - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://comelectronics.com
X-WR-CALDESC:Events for Commercial Electronics
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20200308T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20201101T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20210314T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20211107T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20220313T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20221106T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20230312T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20231105T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20220215T120000
DTEND;TZID=America/Chicago:20220215T130000
DTSTAMP:20260422T000318
CREATED:20211001T071457Z
LAST-MODIFIED:20220215T152018Z
UID:5753-1644926400-1644930000@comelectronics.com
SUMMARY:HigherGround V9 Customizing Reports for Your Center
DESCRIPTION:Learn how to customize your reporting in the browser interface to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.     <p>Learn how to customize your reporting in the browser interface to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.  https://us02web.zoom.us/meeting/register/tZArcuutrD4iEtA1QttUqRzVT_S91D0sxENe</p>
URL:https://comelectronics.com/event/higherground-v9-customizing-reports-for-your-center/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20220207T160000
DTEND;TZID=America/Chicago:20220207T170000
DTSTAMP:20260422T000318
CREATED:20211001T071457Z
LAST-MODIFIED:20220206T133508Z
UID:5752-1644249600-1644253200@comelectronics.com
SUMMARY:HigherGround Customizing Reports for Your Center
DESCRIPTION:Learn how to customize your reporting to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.     <p>Learn how to customize your reporting to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.  https://us02web.zoom.us/meeting/register/tZAvceisqDoqGdHZIILR4jzIzUlneB3YOatk</p>
URL:https://comelectronics.com/event/higherground-customizing-reports-for-your-center/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211207T150000
DTEND;TZID=America/Chicago:20211207T160000
DTSTAMP:20260422T000318
CREATED:20211104T131232Z
LAST-MODIFIED:20211206T192029Z
UID:5876-1638889200-1638892800@comelectronics.com
SUMMARY:HigherGround V9 Customizing Reports for Your Center
DESCRIPTION:Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting in the Browser Interface version to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.     <p>Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting in the Browser Interface version to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.  https://us02web.zoom.us/meeting/register/tZ0rceusqTkjEtdep47bJ4OGAVyXmC42JDqm</p>
URL:https://comelectronics.com/event/higherground-v9-customizing-reports-for-your-center-2/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211207T103000
DTEND;TZID=America/Chicago:20211207T113000
DTSTAMP:20260422T000318
CREATED:20211104T131232Z
LAST-MODIFIED:20211206T192029Z
UID:5875-1638873000-1638876600@comelectronics.com
SUMMARY:HigherGround Customizing Reports for Your Center
DESCRIPTION:Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.     <p>Every center has its own unique reporting requirements. In this webinar you will learn how to customize your reporting to find out what you want to know about specific agents\, times\, stations\, departments and divisions. Learn how to bring all of your collected data together and prioritize it by what is important to you and your center’s goals.  https://us02web.zoom.us/meeting/register/tZ0kdeigpzMvHdZF3oYsfwIPAdiixU3wNE8s</p>
URL:https://comelectronics.com/event/higherground-customizing-reports-for-your-center-2/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211108T160000
DTEND;TZID=America/Chicago:20211108T170000
DTSTAMP:20260422T000318
CREATED:20210922T055814Z
LAST-MODIFIED:20211108T134252Z
UID:5676-1636387200-1636390800@comelectronics.com
SUMMARY:HigherGround V9 Manage Training
DESCRIPTION:You have learned the basics of the HigherGround V9 recording system. Now learn how to use Manage to customize your agency’s settings.
URL:https://comelectronics.com/event/higherground-v9-manage-training-2/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211108T130000
DTEND;TZID=America/Chicago:20211108T140000
DTSTAMP:20260422T000318
CREATED:20210922T055814Z
LAST-MODIFIED:20211108T134252Z
UID:5675-1636376400-1636380000@comelectronics.com
SUMMARY:HigherGround Manage Training
DESCRIPTION:You have learned the basics of the HigherGround recording system. Now learn how to use Manage to customize your agency’s settings.
URL:https://comelectronics.com/event/higherground-manage-training-2/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211004T160000
DTEND;TZID=America/Chicago:20211004T170000
DTSTAMP:20260422T000318
CREATED:20210922T055814Z
LAST-MODIFIED:20211004T074346Z
UID:5674-1633363200-1633366800@comelectronics.com
SUMMARY:HigherGround V9 Quality Assurance
DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.     <p>HG&#8217;s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.  https://us02web.zoom.us/meeting/register/tZAude-vqTsiGdfjrn-wbStytMHssHSICS2R</p>
URL:https://comelectronics.com/event/higherground-v9-quality-assurance-2/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20211004T090000
DTEND;TZID=America/Chicago:20211004T100000
DTSTAMP:20260422T000318
CREATED:20210922T055814Z
LAST-MODIFIED:20211007T210319Z
UID:5673-1633338000-1633341600@comelectronics.com
SUMMARY:HigherGround Quality Assurance
DESCRIPTION:HG’s Quality Assurance is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.     <p>HG&#8217;s Quality Assurance is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.  https://us02web.zoom.us/meeting/register/tZAof-oqzgrHt3HkrG4iLxfH8RjQvhRCe5j</p>
URL:https://comelectronics.com/event/higherground-quality-assurance-2/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210812T120000
DTEND;TZID=America/Chicago:20210812T130000
DTSTAMP:20260422T000318
CREATED:20210612T182328Z
LAST-MODIFIED:20210812T042850Z
UID:5126-1628769600-1628773200@comelectronics.com
SUMMARY:HigherGround Shortcuts to Showcase Performance
DESCRIPTION:Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the File\, View and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center.       <p>Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the File\, View and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center.    https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513052&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/higherground-shortcuts-to-showcase-performance/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210811T120000
DTEND;TZID=America/Chicago:20210811T130000
DTSTAMP:20260422T000318
CREATED:20210612T182328Z
LAST-MODIFIED:20210811T041359Z
UID:5125-1628683200-1628686800@comelectronics.com
SUMMARY:HigherGround Dashboards: Your Center at a Glance
DESCRIPTION:Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center’s performance at a glance.     <p>Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center&#8217;s performance at a glance.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513044&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/higherground-dashboards-your-center-at-a-glance/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210810T120000
DTEND;TZID=America/Chicago:20210810T130000
DTSTAMP:20260422T000318
CREATED:20210612T182328Z
LAST-MODIFIED:20210810T041111Z
UID:5124-1628596800-1628600400@comelectronics.com
SUMMARY:HigherGround Advanced User Settings
DESCRIPTION:Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you.  “   <p>Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you.  &#8220;https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513036&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/higherground-advanced-user-settings/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210714T150000
DTEND;TZID=America/Chicago:20210714T160000
DTSTAMP:20260422T000318
CREATED:20210614T183405Z
LAST-MODIFIED:20210713T220110Z
UID:5147-1626274800-1626278400@comelectronics.com
SUMMARY:HigherGround Quality Assurance
DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.     <p>HG&#8217;s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513021&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/higherground-quality-assurance/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210714T130000
DTEND;TZID=America/Chicago:20210714T140000
DTSTAMP:20260422T000318
CREATED:20210612T182328Z
LAST-MODIFIED:20210713T220110Z
UID:5123-1626267600-1626271200@comelectronics.com
SUMMARY:HigherGround V9 Quality Assurance
DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.     <p>HG&#8217;s QA is a great tool for trainers and managers. At the end of this session you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000513028&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/higherground-v9-quality-assurance/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210630T130000
DTEND;TZID=America/Chicago:20210630T140000
DTSTAMP:20260422T000318
CREATED:20210610T180516Z
LAST-MODIFIED:20210629T202804Z
UID:5104-1625058000-1625061600@comelectronics.com
SUMMARY:HigherGround V9 Manage Training
DESCRIPTION:You have learned the basics of the HigherGround V9 recording system. Now learn how to use Manage to customize your agency’s settings.
URL:https://comelectronics.com/event/higherground-v9-manage-training/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210630T100000
DTEND;TZID=America/Chicago:20210630T110000
DTSTAMP:20260422T000318
CREATED:20210610T180516Z
LAST-MODIFIED:20210629T202804Z
UID:5103-1625047200-1625050800@comelectronics.com
SUMMARY:HigherGround Manage Training
DESCRIPTION:You have learned the basics of the HigherGround recording system. Now learn how to use Manage to customize your agency’s settings.
URL:https://comelectronics.com/event/higherground-manage-training/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210413T150000
DTEND;TZID=America/Chicago:20210413T160000
DTSTAMP:20260422T000318
CREATED:20210121T231322Z
LAST-MODIFIED:20210413T201531Z
UID:4250-1618326000-1618329600@comelectronics.com
SUMMARY:HigherGround  V9 Advanced Training: Customizing Reports for Your Center
DESCRIPTION:In this lesson\, we will learn how to customize reports in V9 for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals.     <p>In this lesson\, we will learn how to customize reports in V9 for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000217023&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/hg-v9-advanced-training-customizing-reports-for-your-center/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210413T130000
DTEND;TZID=America/Chicago:20210413T140000
DTSTAMP:20260422T000318
CREATED:20210121T231225Z
LAST-MODIFIED:20210412T200009Z
UID:4251-1618318800-1618322400@comelectronics.com
SUMMARY:HigherGround  Advanced Training: Customizing Reports for Your Center
DESCRIPTION:In this lesson\, we will learn how to customize reports for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals.     <p>In this lesson\, we will learn how to customize reports for agents\, times\, stations\, departments\, and divisions\, and prioritize them based on what is important to your center’s goals.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211051&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/hg-advanced-training-customizing-reports-for-your-center-7/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210317T150000
DTEND;TZID=America/Chicago:20210317T160000
DTSTAMP:20260422T000318
CREATED:20210121T231350Z
LAST-MODIFIED:20210317T164522Z
UID:4249-1615993200-1615996800@comelectronics.com
SUMMARY:HigherGround  V9 Manage Training
DESCRIPTION:You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings.     <p>You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency&#8217;s settings.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211026&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/hg-v9-manage-training/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210316T140000
DTEND;TZID=America/Chicago:20210316T150000
DTSTAMP:20260422T000318
CREATED:20210121T231410Z
LAST-MODIFIED:20210316T163315Z
UID:4248-1615903200-1615906800@comelectronics.com
SUMMARY:HigherGround  Manage Training
DESCRIPTION:You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency’s settings.     <p>You have learned the basics of the HigherGround recording system\, and the advanced settings and reports. Now learn how to use Manage to customize your agency&#8217;s settings.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000211018&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/hg-manage-training/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210209T150000
DTEND;TZID=America/Chicago:20210209T160000
DTSTAMP:20260422T000318
CREATED:20210121T231431Z
LAST-MODIFIED:20210209T084935Z
UID:4247-1612882800-1612886400@comelectronics.com
SUMMARY:HigherGround  V9 Quality Assurance
DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session\, you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.     <p>HG&#8217;s QA is a great tool for trainers and managers. At the end of this session\, you will know how to create customized QA forms for your agency in the browser interface\, and how to QA calls through your HG recording system.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000110021&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/hg-v9-quality-assurance/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210208T150000
DTEND;TZID=America/Chicago:20210208T160000
DTSTAMP:20260422T000318
CREATED:20210121T231451Z
LAST-MODIFIED:20210208T083643Z
UID:4246-1612796400-1612800000@comelectronics.com
SUMMARY:HigherGround  Quality Assurance
DESCRIPTION:HG’s QA is a great tool for trainers and managers. At the end of this session\,  you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.     <p>HG&#8217;s QA is a great tool for trainers and managers. At the end of this session\,  you will know how to create customized QA forms for your agency\, and how to QA calls through your HG recording system.  https://comelectronics.zohoshowtime.com/embedform#sessionId=3185967000000104043&amp;zaid=10010108523&amp;utm_st_source=embed&amp;header=true</p>
URL:https://comelectronics.com/event/hg-quality-assurance/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210121T120000
DTEND;TZID=America/Chicago:20210121T130000
DTSTAMP:20260422T000318
CREATED:20210121T232904Z
LAST-MODIFIED:20210121T232904Z
UID:4284-1611230400-1611234000@comelectronics.com
SUMMARY:HG Training - Shortcuts to Showcase Performance
DESCRIPTION:Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session\, we will cover the File\, View\, and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center.  \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Part three of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session\, we will cover the File\, View\, and Favorites tabs and the valuable shortcuts they provide to information and formats that help you keep track of performance in your center. </p>\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-training-shortcuts-to-showcase-performance-4/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210120T120000
DTEND;TZID=America/Chicago:20210120T130000
DTSTAMP:20260422T000318
CREATED:20210105T225656Z
LAST-MODIFIED:20210105T225656Z
UID:4037-1611144000-1611147600@comelectronics.com
SUMMARY:HG Training - Dashboards: Your Center At a Glance
DESCRIPTION:Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center’s performance at a glance. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Part two of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Dashboard tab and show you how you can see your center&#8217;s performance at a glance.</p>\n\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-training-dashboards-your-center-at-a-glance-4/
CATEGORIES:Advanced Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210119T120000
DTEND;TZID=America/Chicago:20210119T130000
DTSTAMP:20260422T000318
CREATED:20210105T225227Z
LAST-MODIFIED:20210105T225227Z
UID:4034-1611057600-1611061200@comelectronics.com
SUMMARY:HG Training - Advanced User Settings
DESCRIPTION:Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you. \n\n\n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training. \n<p>Part one of the Power User Series\, learn the capabilities of the Application Menu Bar. This series will show you how to personalize and optimize your HG system for administration. In this session we will cover the Settings tab and how you can make your system work for you.</p>\n\n\n<p><img class="wp-image-395 size-full alignleft" src="https://comelectronics.com/wp-content/uploads/2018/08/Beth-Dept-Pic2-B.jpg" alt="" width="225" height="300" /></p>\n<p><strong><i>Presented by Beth English\, ENP\, Trainer\, Commercial Electronics</i></strong></p>\n<p>After 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.</p>
URL:https://comelectronics.com/event/hg-training-advanced-user-settings/
CATEGORIES:Advanced Training
END:VEVENT
END:VCALENDAR