BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Commercial Electronics - ECPv6.3.5//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Commercial Electronics X-ORIGINAL-URL:https://comelectronics.com X-WR-CALDESC:Events for Commercial Electronics REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20200308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20201101T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20201007T120000 DTEND;TZID=America/Chicago:20201007T130000 DTSTAMP:20240329T041335 CREATED:20200804T135641Z LAST-MODIFIED:20200804T142525Z UID:3471-1602072000-1602075600@comelectronics.com SUMMARY:The Leadership Twilight Zone: Handling Situations That Aren't in the Manual DESCRIPTION:Challenges: The Employee Handbook\, General Orders\, SOP\, and Policy Manual tell you everything you need to know about dealing with personnel matters\, right? So how do you handle the things that aren’t in the manual? Learn from situations others have faced\, and how to think through those bizarre incidents your employees will come up with. \nClick the button below to register for this session.Register \n \nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics \nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
Challenges: The Employee Handbook\, General Orders\, SOP\, and Policy Manual tell you everything you need to know about dealing with personnel matters\, right? So how do you handle the things that aren’t in the manual? Learn from situations others have faced\, and how to think through those bizarre incidents your employees will come up with.
\nhttps://meeting.zoho.com/meeting/register?sessionId=1019520492
\n\nPresented by Beth English\, ENP\, Trainer\, Commercial Electronics
\nAfter 31 years as a public safety communications professional\, Beth English is a believer in PSAP QA. She has seen firsthand\, the positive effects QA can have on an agency\, both internally and externally. Beth is also a popular trainer and regularly presents at state and national telecommunicator training conferences on topics that have included contingency planning\, public education\, employee recognition\, in addition to productive and constructive criticism. She has earned her Master Telecommunicator Proficiency Certification from Texas Commission on Law Enforcement (TCOLE) and is an active NENA volunteer including serving as President of the Texas Chapter. At Commercial Electronics\, Beth oversees the QA program\, CEQIP and provides HighGround Training.
URL:https://comelectronics.com/event/the-leadership-twilight-zone-handling-situations-that-arent-in-the-manual/ CATEGORIES:Training END:VEVENT END:VCALENDAR