You’ve started your quality assurance program. You’ve been listening to calls and radio traffic. What will you discover that you didn’t know?
You plan for those times when a critical incident [...]
Have you ever done something that you wish someone had [...]
We cannot express our appreciation enough for those of you who are there to help everyone, every day. You are the true First Responder. Celebrate yourselves this week, celebrate the good you do, and celebrate the fact that there are people who really do appreciate you and are thankful that you are there for us.
Don’t let your agency be compromised. You might be missing a link in your quality assurance. Read more to find overlooked areas and what to do about it.